The good news..Todd Koetje, CFO speaks to the 42% of its markets overbuilt with fiber, posing competitive challenges.
"The cost of capital and access to capital have changed, making it challenging for competitors to achieve positive returns, especially in rural markets. We expect a slower pace of fiber overbuilds due to these economic dynamics."
If you recall the bad, and ugly news post.. ARPU has been the problem! we're losing customer and its costing us. we have an improved story backed by the CFO and CEO themselves! this may be the bottom! I have my money where my mouth is!
Todd Koetje, CFO: We anticipate stabilization in ARPU. EBITDA margins were consistent sequentially, and with ARPU stabilizing and a stable customer base, we expect profitability to expand from here.
Julia Laulis, CEO: We lost 4,000 ACP customers in Q2 out of 48,000 total ACP customers. Currently, 91% of ACP customers are retained. Our focus is on a phased growth plan to increase penetration across all customer segments. We are seeing improved connects and reduced churn, indicating positive momentum. Half of our current HSD customers received a $5 rate increase, which can be offset by enrolling in auto pay. This initiative is expected to stabilize ARPU in the second half of the year.