GREY:SCSZF - Post by User
Comment by
idleSpeculatoron Oct 19, 2002 9:07am
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Post# 5517970
RE: Comments from Sabre's CEO....
RE: Comments from Sabre's CEO....Hi Jet,
Thanks for the DD.
And the wordss from Rick, I remebered how the consolidator fares worked currently, hadn't thought about it in terms of realtime booking engine. The issue about real-time / automated rule checking and the disasterous booking message ssystem appears to be dragging on.
Do you know how automated the process is between the TA reserving 'bookig' seat and the consolidator actually checking rules confirming payment and actually booking and confirming seat. With the ABM DFW had two people dedicated to this task to reduce the delays and it still few bookings, TA#s prefering to call so the knew the ticket was confirmed rather than waiting for delayed online confirmation which could be minutes or hours.
I do hope the current 'realtime' system real does appear 'realtime' to the TA, I would be concerned about potential success of product even under Sabre banner if not. Remember Solarnet is an extremely successful information distribution system already used by lots of TA#s yet even with the latest online booking engine only a tiny fraction of those moved over to booking online? Whay was that and are we certain the putting a sabre banner on system will solve those problems, or is there more to this system.
I would love to hear more, I am sure many others here would to.
PS
Will have to agree to disagree with you re SB/TT implementation. You don't seem to put any cost / risk to business on moving from one Sales management , billing , accounting ssystem to another. I have worked on several, typical the costs are often as much sometimes a lot more that the cost of the software itself. Many companies simply don't have the expertise to manage the transition which means they pay $1,000 plus per day for consultants (UK it's £1,000). Alternatively they try to do it in house with already stretched resources that perhaps are not systems people and make a dogs dinner of it, it is evident GATT did not have the expertise to manage an oracle database and look what that cost us!
You still haven't won the bottle of whiskey, how long has it been now?
Idle
The friendly devils advocate
;0)