RE: Telus losing internet customersthis is the background on the $200 set up from a basic account.
first off, there is no problem with my credit.
In May of this year I had the high speed discontinued. (From May to last week, I was on the road) Before I left, the phone account was changed from my name to my common law partners name. The 'basic account' allows for NO outgoing long distance calls. Our house is a busy place, this was to ensure no one surrepticiously used long distance, a good practise for anyone. (we use calling cards for long distance, at home and on the road)
When I got back I asked my partner to change her account to include high speed, (i've got all the hardware/software ready to go) and that's when Telus hit us with the $200 charge. Fine i thought, i'll call the cable company. Cable company says no problem, $25 for 12 months, then the modem is ours (monthly rate goes to $32). Cable guy comes over, does the job, re-configures the IP, renew and release, and all that jazz, network card already in the computer, it was easy as cake. I give him CASH for one month... bingo, beautiful
i've gotta tell you guys: there is huge, gluttonous FAT in the current telephony system (Bell, Telus etc) Any of you had a chance to read the AT and T story? here it is again https://seattlepi.nwsource.com/business/191742_attw21.html
it's about wireless portability, the ability of customers to keep their numbers from one carrier to the next.
"A mass exodus from the Redmond carrier began late last year when, compelled by a new federal rule, wireless companies let subscribers switch among them while keeping their phone numbers. The portability rule's object was to increase competition by letting customers choose the best service without penalty."
this is about wireless but can be applied to VoIP. The regulators allow VoIP phone number portability, then look out below