Rewardstream Solutions Inc RWWDF

Excellent Reviews

[PeaceCountry427]

Some pretty powerful reviews on the website from some serious customers. Great to see.

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Product Reviews

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It's been a pleasure working with RewardStream team to launch Sprint's Referral Program.

May 19, 2017

Kailai Zheng

Senior Marketing Manager

Sprint

 

Used the software for: Less than 6 months

 

5/5

   

Overall

     5 / 5

Ease of Use

     5 / 5

Features & Functionality

     5 / 5

Customer Support

     5 / 5

Value for Money

Pros: RewardStream team's flexibility to accommodate requests and program rules unique to Sprint's referral program. RewardStream referral platform has the ability to launch promotions, track detailed referral analytics, and easily allow our customers to make referrals. Our customers' privacy is very important to us and RewardStream was able to work with our Legal team to accommodate all the necessary procedures to ensure that everything is in compliance. 

 

 

An Empowering Partner

Jul 26, 2016

Amanda Molina

Product Marketing Manager 

Sprint Prepaid Group - Boost Mobile

Telecommunications, 10,001+ employees

Used the software for: 2+ years

 

5/5

   

Overall

     5 / 5

Ease of Use

     5 / 5

Features & Functionality

     5 / 5

Customer Support

     5 / 5

Value for Money

Likelihood to Recommend:

Comments: RewardStream has empowered our team to acquire new customers through incenting and rewarding our loyal ones. Their website is clear and intuitive, allowing customers to easily navigate their account and make referrals through various mediums. RewardStream offers an array of customer communication tools which engage members at every point in the process ensuring they complete the actions required for membership, ultimately leading to new acquisitions and increased revenue for your business. Access to member behavior and reporting metrics is provided through their self-service portal, giving you the metrics and resources needed to manage your program and view progress daily. They are excellent partners, quick to provide fresh insight to concepts and ideas bringing their extensive knowledge and experience to make your program successful. The team has gone above and beyond in responding to our requests as they arise. RewardStream offers a great product and tremendous service to its clients.

 

Great referral software and service

Jul 25, 2016

Matt Naish

VP Sales

Contigo Systems

Information Technology and Services, 11-50 employees

Used the software for: Less than 6 months

 

5/5

   

Overall

     5 / 5

Ease of Use

     5 / 5

Features & Functionality

     5 / 5

Customer Support

     5 / 5

Value for Money

Likelihood to Recommend:

Pros: We were delighted with the subject matter expertise that RewardStream brought to the table when helping us develop our referral program. The portal is as easy to use as Gmail.

Cons: Not much to complain about. Wish we'd started a long time ago with a solution like this. 

Overall: At our business we close 69% of business that comes from a referral. We differentiate in the market on customer service¿so customers are happy to refer us but we needed a systematic way to approach referrals. RewardStream offered us a simple solution to manage and track the referrals that our clients make on our behalf.

Recommendations to other buyers: It was worth while putting some thought into the rewards that we wanted to share with our advocates. A little bit of planning goes a long way with a referral program.

 

Relationship Marketing Specialist 

Jul 22, 2016

Jean Crowe

 

First West Credit Union

Banking, 1001-5000 employees

Used the software for: 2+ years

 

5/5

   

Overall

     5 / 5

Ease of Use

     5 / 5

Features & Functionality

     5 / 5

Customer Support

     5 / 5

Value for Money

Likelihood to Recommend:

Pros: The ease of use for our members. The process is very user friendly which is great for our members. 

Cons: There is little to dislike. The team works hard to stay up with trends and to update the platform when suitable. 

Overall: The platform is easy to use the team at RewardStream are very open to suggestions and feedback on how they can make it better for us and our members. The team are responsive and very easy to deal with. 

Recommendations to other buyers: I would recommend the software & the team at RewardStream.