Post by
BayWall on Jun 04, 2011 11:04pm
Data Analytics---the key
I wondered why Groupe Aeroplan selected Futura Loyalty as the sales agent in the auto sales category to carry the Aeroplan reward program. The car dealership is a big money niche market, a market Groupe Aeroplan could have administered.
Futura must have a sophisticated technology platform that Groupe Aeroplan likes, in order to capture consumer shopping trends and other such data which can be used to help businesses make strategic decisions. A good data analytics tool which will help the car dealers.
The above, in light of Groupe Aeroplan already owning LMG Insight and Communication since Dec 2007, which is a consumer data analytic business. LMG already works with Unilever, Kraft, Coca-Cola, etc with their Shopper Based Design platform.
It's not merely an opportunity for new car dealers to offer Aeroplan miles, but it goes deeper, which will help the dealers with strategic planning based on consumer behaviour. Each dealership can include as many products as they wish (cars, tires maintenance parts, etc). It's in this area where the Futura data collection platform will excel.
Some car dealers (or dealer groups) may have their own loyalty program which Futura could enhance. It can get sophisticated and requires a good platform to make it all work. That's why I think Groupe Aeroplan chose Futura.
Comment by
scanner18 on Jun 05, 2011 5:27pm
eric apps is no longer with angoss maily because of angoss's poor sp performance.......hopefully that will not be the case here