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In 2019, Electronic Transaction Consultants (ETC) recognized that interoperability and common best practices are proof that there is a better way to give our customers the advanced tools needed to manage their modern operations - while at the same time avoiding the costs, risks, and schedule delays inherent in unnecessarily customized solution deployments. The groundwork for a service-based offering has been established through the many decades that agencies, consultants, and integrators have worked hand-in-hand to establish a mature tolling industry. Today there is sufficient commonality in best practices for customer service and financial management to enable the shift to the efficiencies of a Software-as-a-Service (SaaS)-based operational model that emphasizes quality of service, speed of deployment, reduced risk, and lower operational costs as primary considerations. Appreciating the benefits beyond cost savings
Whether we recognize it or not, SaaS is already an integral part of our lives. Whether through consumer services like Netflix or Uber, or productivity services like Office365 or DropBox, most people already benefit personally from the convenience, consistency, and cost-effectiveness that the SaaS model delivers. As existing markets mature and standardize, there is a natural opportunity for innovators to step in with nimble solutions that serve the overarching demands of the space at a fraction of the cost of legacy monolithic solutions.
Recognizing this opportunity, ETC has packaged the flexibility of our business-rules-based architecture with a modular workflow approach to create a BOS platform that can scale efficiently to serve the requirements of multiple customers, from small agencies to state-wide authorities alike. Beyond the efficiency that comes with standardized, repeatable technology, this approach also offers the economies of scale previously unachievable in tolling.
To ensure that long-term performance maintains the industry’s high standards, ETC partnered with leading technology vendors across our solution stack, keeping our systems current with the latest evolutions in technology. We then housed it all within the Oracle Cloud for exceptional availability, support, and security. ETC’s SaaS customers can slash their capital investments in both deploying and operating their stand-alone back-office solution, all while enjoying a dramatically reduced program risk and delivery timeframe." ..
https://www.ibtta.org/blog/tolling-back-office-saas-%E2%80%93-definitely
- ETC’s pioneer work for "stand-alone back-office solution".. Great