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Alternate Symbol(s): TU

TELUS Corporation is a Canada-based communications technology company. The Company provides a range of technology solutions, including mobile and fixed voice and data telecommunications services and products, healthcare software and technology solutions, and digitally led customer experiences. Data services include Internet protocol; television; hosting, managed information technology and cloud... see more

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Telus Corp > TIXT goes AI with FIVN

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Post by Dibah420 on Nov 10, 2023 11:24am

TIXT goes AI with FIVN

TELUS Int'l and Nasdaq-listed Five9 Partner to Launch End-to-End Contact Center As a Service "Featuring Powerful AI-Driven Insights"

MT Newswires - Nov 08, 2023 6:54 AM EST

06:54 AM EST, 11/08/2023 (MT Newswires) -- TELUS International (NYSE and TSX: TIXT), a digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, on Wednesday announced it has partnered with Five9 (NASDAQ: FIVN), the Intelligent CX Platform provider to launch the next evolution of its Contact Center as a Service (CCaaS) application platform.

A statement said: "This enhanced solution is an advanced, end-to-end cloud platform that provides brands with AI-driven, actionable customer insights to help them deliver best-in-class CX, including next-level personalization."

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