Telus Corp
> TELUS unveils GenAI customer support tool
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Betteryear2 on May 06, 2024 2:34pm
TELUS unveils GenAI customer support tool
TORONTO, May 6 2024 /CNW/ - TELUS is pleased to announce its new generative AI (GenAI)-powered customer support tool for TELUS.com – one of the first customer-accessible GenAI solutions from a Canadian organization. Powered by Fuel iX and Microsoft OpenAI Service, the GenAI customer support tool offers fast, easy and intuitive responses to customer queries, providing a more convenient and seamless digital experience. TELUS unveils GenAI customer support tool powered by Fuel iX and Microsoft Azure OpenAI Service to enhance customer experience (newswire.ca)
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