Link at the bottom of this page
https://group.intesasanpaolo.com/it/sala-stampa/news/il-mondo-di-intesa-sanpaolo/2022/risultati-finanziari-2021 Direct link to pdf
https://group.intesasanpaolo.com/content/dam/portalgroup/repository-documenti/investor-relations/comunicati-stampa-it/2022/02/20220204_BP_it.pdf Pertinent information Page 12 mid to bottom (translated via google) regarding opening up Private Banking to other services Strengthening of leadership in Private Banking, with initiatives dedicated to approx one million private clients of Fideuram - Intesa Sanpaolo Private Banking, increasing the assets under management for this segment by approximately 54 billion euros from approximately 225 billion in 2021, against approximately 125 billion of direct deposits and assets under administration in 2021, with an increase of 48 billion in Italy from 214 billion in 2021:
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New omnichannel strategy:
- new completely digital channel for customers who prefer to invest autonomously and strengthening the hybrid service model for consultants financial;
- development of digital products and services (eg RoboAdvisor, self-service channels)
Bottom page 15 (translated via google) regarding growth for IMI Distinctive international offer of the IMI Corporate & Investment Division Banking with cutting-edge digital platforms:
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- cutting-edge digital platforms, with a digital platform from "One-stop shop" for Transaction Banking activities (e.g. management of liquidity) also in partnership with Fintech operators, a strengthening of equity platforms, an international growth in brokerage activity also in partnership with leading banking groups and a new platform digital for financial institutions;
Mid page 20 (translated via google) regarding staff development
innovative strategy for talents:
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- strengthening the international presence in key markets with distinctive skills (eg IMI Corporate & Investment Banking, Wealth Management), and the digital world with the insourcing of key skills;