Martello Technologies Group Inc V.MTLO

Vantage DX provides Operational Savings

[1Investdilemma]

I believe this is the first time that Martello has addressed the issue of reducing its customers IT costs.
Reduce a potential customer’s cost and the more likely that business will view your product with a more receptive mind.
Vantage DX's proactive monitoring and accelerated troubleshooting will reduce support costs by 50-70%.
 
Real-time vs Proactive monitoring
Kevin Kieller, Lead Analyst at EnableUC, states, "Native Microsoft tools offer real-time monitoring but often detect issues too late, putting IT in firefighting mode. Proactive monitoring allows IT to resolve issues before they impact users or allows communication of alternative strategies to minimize user impacts. This means an organization with 1,000 users could halve their IT support labor and an organization with more than 10,000 users might reduce IT support costs by two thirds."

[Mostlyserious]

I believe Proctor once threw a figure of about $150k savings in one of the interviews.  I recall being underwhelmed thinking about the overall IT costs in the large organizations that they were servicing or targeting. The numbers here need to be clarified.  I can't envision reduction of IT support from half up to two thirds.  In my organization I don't think there is any

[Mostlyserious]

Point of clarification, as per the heading of the news release, the reduction of IT support relates to Microsoft Teams support only and not all IT support.  The quote from the lead analyst does not include that precision so I misinterpreted it.  For any decision making executive, I think a quantification of the savings would have been helpful instead of going back to IT to inquire about

[JProctor]

Let's keep in mind martello paid this company to give them a report about savings.  And if there's one thing martello is good at, is spinning reports in their favor

[Mostlyserious]

I thought that Microsoft elite-whatever partnership would speak for itself.  If Microsoft's endorsement is not impactful, I doubt some consulting firm's endorsement will have any meaningful say. In my world, for many scenarios you could hire a consultant to deliver your message to a party that you don't want to deliver yourself for whatever reason. You hope that what you want