Reliq Health Technologies Inc V.RHT.H

Adherence

[StrategyNut]

RHT's target patient adherence is 70%. Patients requiring RHT's service often provide evidence that they are disinterested in taking care of their heath up to the point of needing virtual care. It is difficult to believe that those patients will suddenly change their behaviour and adhere to recommendations from a health care provider.

[lscfa]

That's why co. has care managers (in house and Cognizant) who nag patients to take their readings to meet minimum requirement for reimbursement. The voice/text message nagging was inadequate. You would think someone would get more creative and offer seniors some kind of reward or bonus points for getting their 16 readings per month done.

[RottenRonnie7]

yes, you are correct, something along with the device/s that was thought through as part of the offering/contract that would provide guaranteed, "billable sales", obviously, they did not have this and that $$$ was just goin come to them.   appears, they weren't even really looking at or thinking about getting paid, more interested BS news releases and keeping the printing

[Jenser]

It might be something stupid like selling a hammer and only require to be paid if the customer actually manages to put successfully a nail into the wall. You can get alot of contracts this way but will have an ever increasing accounts receivable amount on your books.

[Lifeboat1]

ISCFA - Offering incentive is permitted only under limited circumstances per the OIG   the OIG has approved nominal gifts if they are not cash or cash equivalents, and they have a retail value of less than $15 individually or an aggregate value of $75 per year per patient

[lscfa]

Another operational change occurred mid fiscal year that may be affecting the audit.... "Beginning January 1, 2023, all new contracts specify that clients must authorize Reliq to contact patients in order to ensure adherence. Account Managers are working with existing clients to obtain similar authorizations."  Reliq raised monthly SAAS fees to $50 US ($65 cdn) for the

[Reggie1]

Add it to the list for sure re accounting issues.