There is a limit to how much up-to-the-minute reporting a company should be expected to do and I do not want an IR person.
I like that it's the CEO in the interviews. If it wasn't, there would be some who would complain we're not getting it from the horse's mouth. And an IR person is another $100,000 of expense in compensation. Would it have changed whether or not we would have found out about the lines sooner? I suggest we have no idea what the IR person would have recommended and whether John would have listened or not. Would knowing a few weeks ahead about these lines and missing guidance have changed any of our investment positions? I think not. Unless you're a day trader, and frankly, the world needs to get back to investing.
It's human nature to want more and more information from the company, delivered on an immediate basis. I suggest quarterly is pretty good, and that is the case here. LOL I know more about this company than I did when I was an employee of companies.... where I was investing at least 5 days a week of my time, trying to get ROI.
Yes John could have mentioned in recent interviews that they were having a problem with the lines. TBH, considering the conversational nature of these interviews I think he could have, and even should have. But it's a choice, and not an issue that should change an investor's outlook, so no real harm done.