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All-in-One on Dec 20, 2014 10:22am
Real Time Communications Featured Article Real Time
Real Time Communications Featured Article
Real Time Communications Week in Review: GENBAND, PanTerra Networks, Yappn
Then we had a look at PanTerra Networks, who brought out what's been called the first real-time business analytics system for both content management and UC, which should go quite a way in terms of bringing better productivity to midmarket operations. With PanTerra's platform in place, businesses will be able to get a better understanding of business operations, drawing information from the call center, from the sales operations, and a variety of other facets of the operation to help generate the best information.
Finally, we had a look at the newfound agreement between Yappn and VerbalizeIt, which would bring another part of the real time communications translation market into play. The agreement brought VerbalizeIt's translation services to Yappn's platform, and allowed both firms access to a wider new pool of users. Reports suggested that the combination effort would be able to offer translation across as many as 150 different languages.
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