Zamage Digital Art Imaging Inc ZMGD

ZMGD CRM

[jacksonallan]

CRM (customer relationship management) is an information industry termfor methodologies, software, and usually Internet capabilities that helpan enterprise manage customer relationships in an organized way.

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For example, an enterprise might build a database about its customers that described relationships in sufficient detail so that management, salespeople, people providing service, and perhaps the customer directly could access information, match customer needs with product plans and offerings, remind customers of service requirements, know what other products a customer had purchased, and so forth.

[jacksonallan]

CRM consists of:Helping an enterprise to enable its marketing departments to identifyand target their best customers, manage marketing campaigns and generatequality leads for the sales team.Assisting the organization to improve telesales, account, and salesmanagement by optimizing information shared by multiple employees, andstreamlining existing processes (for example, taking orders using

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It also consists of allowing the formation of individualized relationships with customers, with the aim of improving customer satisfaction and maximizing profits; identifying the most profitable customers and providing them the highest level of service, and of providing employees with the information and processes necessary to know their customers, understand and identify customer needs and

[jacksonallan]

Many organizations turn to CRM software to help them manage theircustomer relationships. CRM technology is offered on-premise, on-demandor through Software as a Service