Smith Micro Launches Integrated Voice and Video Messaging Platform, Opening New Revenue Opportunities for Mobile Network Operators
Smith
Micro Software, Inc. (NASDAQ:
SMSI), a leading provider of wireless and mobility solutions, today
announced the availability of their CommSuite® solution, an advanced
voice and video messaging platform for mobile operators. The platform is
designed to help operators generate new revenue streams and revitalize
legacy voicemail systems through integrated, rich media communications
such as video and avatar messaging, live videocast, voice-to-text
transcription, and social sharing of messages.
As voice and text-based communications evolve into rich media
communications, the rapid growth of video messaging applications, such
as Skype, Tango and QikVideo, is having a negative impact on mobile
operators’ bottom lines. Global analyst firm Ovum estimates operators
will lose $54 billion in SMS revenues by 2016, due to the increasing
popularity of social messaging services on smartphones. CommSuite from
Smith Micro addresses this market shift by providing an integrated yet
modular communications platform that allows operators to offer a wide
range of visual messaging services, from ad-sponsored Visual Voicemail
to premium features such as Videomail, Avatarmail and Videocast.
“There is no reason for operators to be left out of the huge market for
video and social messaging that is being swept up by over-the-top
providers today,” said Jim
Mains, senior vice president of global products and programs, Smith
Micro Software. “With the footprint they have in the market and prime
real-estate on the device, operators are in a unique position to offer a
more convenient, richer way for subscribers to communicate. CommSuite
not only provides the video messaging features to compete with
over-the-top apps, but also offers expanded revenue opportunities
through advertising, in-app service purchases, and add-on content, such
as personal avatars for a customized messaging experience.”
Key Features of CommSuite
CommSuite consists of modules that can be bundled together or offered as
standalone apps, including:
-
Videomail, which enables users to record and share video messages
-
Videocast, a service that streams live video to one or more users via
the cloud
-
Visual Voicemail, a visual inbox that lets users manage voice messages
like email
-
Voice-to-Text, a transcription service for converting voice messages
to text
-
Voice SMS, which allows users to record and send voice message like
text messages
-
Avatarmail, allowing users to personalize messages using animated
personas
-
Advertising plug in, integrating an operator’s mobile ad platform into
the CommSuite client
-
Software Developer Kit, providing programming interfaces to add
CommSuite features to other messaging applications
Key Benefits for Operators
-
Increased ARPU (Average Revenue Per User) and subscriber loyalty
-
Flexible “try and buy” purchase options that drive broad consumer
adoption
-
Highly-scalable and reliable services, with fast, cloud-based
deployment capabilities
-
Support for Rich Communication Service (RCS) standards and integration
with RCS services
-
Ability to optimize network utilization of video messaging through
integration with Smith Micro’s NetWise™ traffic management solution
Key Benefits for Consumers
-
Convenient access to rich media messaging through a single, integrated
application
-
Ability to share audio, video and transcribed text messages through
social networks, email or the device address book
-
Ability to share video messages with anyone who uses a video-capable
mobile phone or browser (no client software required)
-
Ability to personalize messages with animated personas for increased
community engagement
CommSuite is part of Smith Micro’s Mobility platform that helps mobile
operators, device manufacturers and enterprises connect, control and
capitalize on the power of the mobile internet. For more information,
please visit http://www.smithmicro.com/commsuite.
About Smith Micro Software, Inc.:
Smith Micro Software provides solutions that simplify, secure and
enhance the mobile experience. Our portfolio includes a wide range of
applications that manage broadband connectivity, data traffic, devices,
voice and video communications over wireless networks. With 30 years of
experience developing world-class client and server software, Smith
Micro helps the leading mobile network operators, device manufacturers
and enterprises increase efficiency and capitalize on the growth of
mobile-connected consumers and workforces. For more information, visit smithmicro.com.
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