Walgreens Named One of Fast Company Magazine’s Most Innovative Health Care Companies for Third Time in Four Years
For the third time in four years, Walgreens (NYSE: WAG) (Nasdaq: WAG)
has been selected by Fast Company Magazine as one of the health
care industry’s most innovative companies, as part of the magazine’s
“World’s Most Innovative Companies” issue.
Walgreens was recognized for leadership and innovation in health care
services, including the company’s ongoing transformation of community
pharmacy highlighted by its Well Experience store format; its
combination of health and technology through development of
award-winning mobile applications and web tools to help people manage
their health; and its public-private initiatives with organizations such
as the Centers for Disease Control and Prevention (CDC) and Department
of Health and Human Services to improve access to health care services,
while creating a new standard for the patient-pharmacist relationship.
“Against the backdrop of an increasingly challenging and changing health
care environment, innovation is critical to the development of programs,
services and other tools that can help people get, stay and live well,”
said Kermit Crawford, Walgreens president of pharmacy, health and
wellness. “We’re proud to again be recognized by Fast Company as
one of the most innovative companies in health care, and thankful to
have a great team that’s focused on finding new and different ways to
improve our customers’ health and the communities we serve.”
Walgreens has a rich history of innovation spanning more than 110 years.
In 2012, Walgreens introduced or expanded a number of significant
programs and initiatives that contributed to its inclusion by Fast
Company, such as:
Transforming the Community Pharmacy Experience
Walgreens continues to pioneer new ways to provide greater patient
access to expanded health care services. Through its Well Experience
store model, pharmacists are taken out from behind the counter to
provide more patient counseling, offer clinical services and answer
questions. By making community pharmacists more accessible, as well as
through its more than 370 Take Care Clinics located at select Walgreens
across the country, the company aims to create better health outcomes
and generate cost savings for patients, payers and the health care
system.
Leveraging Technology to Benefit Patients
In 2012, Walgreens introduced a number of technological innovations
aimed at enhancing convenience for consumers and strengthening the
connection between pharmacists and their patients. This year, the
company launched its Pill Reminder mobile app and expanded its mobile
prescription refill and transfer capabilities. Walgreens also launched a
new online “Find Your Pharmacist” tool that allows customers to select a
pharmacist by matching their health care needs with the areas of
expertise, specialties, languages and clinical backgrounds of Walgreens
pharmacists.
Utilizing Public-Private Initiatives to Provide Greater Access to
Care
Working with leading health care organizations, Walgreens was a part of
innovative programs to help connect people with care and to take
advantage of the services community pharmacists and nurse practitioners
provide. In 2012, Walgreens worked with the CDC to develop a pilot
program to connect more people to HIV testing and counseling from
specially trained Walgreens providers. In addition, the company launched
a medication therapy management (MTM) model with the Department of
Health and Human Services to provide greater insight into how the
patient-pharmacist relationship can improve outcomes for HIV patients.
Through these public-private collaborations, and awareness efforts with
local and national AIDS service organizations, the drugstore chain is
working to make a meaningful impact on prevention, treatment and the end
of AIDS.
About Walgreens
As the nation's largest drugstore chain with fiscal 2012 sales of $72
billion, Walgreens (www.walgreens.com)
vision is to become America’s first choice for health and daily living.
Each day, Walgreens provides more than 6 million customers the most
convenient, multichannel access to consumer goods and services and
trusted, cost-effective pharmacy, health and wellness services and
advice in communities across America. Walgreens scope of pharmacy
services includes retail, specialty, infusion, medical facility and mail
service, along with respiratory services. These services improve health
outcomes and lower costs for payers including employers, managed care
organizations, health systems, pharmacy benefit managers and the public
sector. The company operates 8,067 drugstores in all 50 states, the
District of Columbia and Puerto Rico. Take Care Health Systems is a
Walgreens subsidiary that is the largest and most comprehensive manager
of worksite health and wellness centers and in-store convenient care
clinics, with more than 700 locations throughout the country.