Trinity Health Reduced Mortality Rates, Saved Lives and Cut Costs with Help from Accenture
An innovative care delivery model from Trinity
Health is improving care coordination, patient outcomes and
advancing standardization of care practices with support from Accenture
(NYSE:ACN), released today at the HIMMS Annual Conference & Exhibition (HIMSS). As
a result of this new care model, Trinity Health has saved $17 million in
annual costs and reduced patient mortality by almost 20 percent.
“We consider this a real breakthrough in our ability to deliver
consistent, top quality care to every patient, every time, in every
Trinity Health location,” said Paul Conlon, Senior Vice President of
Clinical Quality and Patient Safety. “We are proud of the innovation and
accountability of our clinician-led teams and their ability to apply
industrial strength analytic and change management tools to advance our
core mission - to improve the health of our communities and to steward
the resources entrusted to us.”
Trinity Health worked with Accenture to identify system-wide
opportunities for improving clinical and disease management outcomes
across their 49 hospitals and involving over 10,000 clinicians. As part
of a three-year initiative, Trinity established a unique operating
model, called a Unified Clinical Organization, to establish highly
effective, reliable clinical practices, including medication
reconciliation, patient safety protocols and standard care models for
specific acute care scenarios, such as sepsis and heart failure.
Since its introduction, the model has produced significant improvements
in patient safety and operational efficiencies enabled by technology
enhancements. Working collaboratively across the enterprise, the Trinity
Health clinician team efforts have resulted in:
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Streamlined processes for medication reconciliation resulted in a 20
percent improvement in composite medication reconciliation and a 62
percent improvement in medication reconciliation completion for
admitted patients. There was also a five percent reduction in adverse
drug events.
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An 18 percent reduction in mortality rates with over 400 lives saved
due to proactive management of care for patients with sepsis using
evidence-based clinical protocols.
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Reduced likelihood of inpatient falls by enhanced documentation of
patient fall risk, 'real time' assessments and by implementing
targeted interventions to prevent falls.
Trinity Health is the fourth-largest Catholic healthcare system in the
country. Based in Livonia, Michigan, Trinity Health operates 49
hospitals (37 owned, 12 managed), 432 outpatient clinics/facilities, 32
long-term care facilities and home health and hospice programs in 10
states. With more than 56,000 employees, Trinity Health reported $7
billion in revenue for fiscal year 2010. As a not-for-profit health
system, Trinity Health reinvests its profits back into the community to
serve poor and uninsured patients, manage chronic conditions, conduct
health education and promotion initiatives, and conduct outreach for the
elderly. In fiscal year 2010, Trinity Health spent $460 million on
community benefits.
Learn more about Accenture’s Insight
Driven Health.
About Accenture
Accenture is a global management consulting, technology services and
outsourcing company, with 259,000 people serving clients in more than
120 countries. Combining unparalleled experience, comprehensive
capabilities across all industries and business functions, and extensive
research on the world’s most successful companies, Accenture
collaborates with clients to help them become high-performance
businesses and governments. The company generated net revenues of
US$27.9 billion for the fiscal year ended Aug. 31, 2012. Its home page
is www.accenture.com.
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