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H&R Block Reports U.S. Tax Volume Through Feb. 28; Fiscal 2013 Third Quarter Earnings Ended Jan. 31

HRB
H&R Block Reports U.S. Tax Volume Through Feb. 28; Fiscal 2013 Third Quarter Earnings Ended Jan. 31
http://media.marketwire.com/attachments/201102/20832_HRBlockNEW.jpghttp://at.marketwire.com/accesstracking/AccessTrackingLogServlet?PrId=994315&ProfileId=051205&sourceType=1

KANSAS CITY, MO -- (Marketwire) -- 03/07/13 -- H&R Block, Inc. (NYSE: HRB), the world's largest consumer tax services provider, today released U.S. tax volume through Feb. 28 and fiscal 2013 third quarter earnings ended Jan. 31. As a result of significant tax legislation being passed shortly before the traditional start of the tax season and the resulting delay in opening the Internal Revenue Service's (IRS) e-file system, the start of the 2013 U.S. tax season has been subject to an unprecedented delay that has caused changes in the timing of taxpayer filing patterns.

In a typical year, the IRS begins accepting tax returns by mid-January. This year, the IRS opened its e-file system on Jan. 30, just before the end of H&R Block's fiscal third quarter on Jan. 31. In addition, the IRS and other taxing jurisdictions did not accept certain tax forms until early March. As a result, the company believes industry-wide tax filings through Feb. 28 have been delayed by up to two weeks versus the comparable prior year period.

Total U.S. tax returns prepared by and through H&R Block were lower by 5.8 percent through Feb. 28.(1) The company estimates that industry-wide U.S. tax filings were down approximately 8 percent on a comparable date-to-date basis through Feb. 28. The company believes industry-wide U.S. filings will fully normalize and grow 1 to 2 percent by the end of the tax season.

CEO Perspective

"We entered this tax season with a very thoughtful plan and while we've had to make some adjustments due to the unprecedented delays and competitive factors, I am pleased with our execution to date," said Bill Cobb, H&R Block's president and chief executive officer. "Our analysis of industry data gives us confidence that we are on track with our plans for fiscal 2013."

Third Quarter 2013 Highlights

  • Total revenues were lower by 29 percent, primarily driven by timing issues from the IRS opening its e-file system on Jan. 30 and the resulting delays to the start of the U.S. tax season
  • GAAP net loss from continuing operations of $17 million, or 6 cents per share, compared to prior year loss of $4 million, or 1 cent per share,(2) driven by the revenue shortfall from the aformentioned delays, partially offset by H&R Block's previously announced cost reduction initiatives and a $43 million income tax benefit resulting from a settlement with the IRS
  • Adjusted net loss of $60 million, or 22 cents per share, compared to break-even in prior year, primarily driven by the aforementioned delays to the start of the U.S. tax season
  • H&R Block remains on pace to deliver $85 to $100 million of pretax earnings from cost reduction initiatives in fiscal 2013

Third Quarter Results From Continuing Operations


                                            Actual            Adjusted*
----------------------------------------------------------------------------
in millions, except EPS               Q3 FY13   Q3 FY12   Q3 FY13   Q3 FY12
----------------------------------------------------------------------------
Revenue                                 $472      $663      $472      $663
----------------------------------------------------------------------------
EBITDA*                                ($52)      $45      ($53)      $49
----------------------------------------------------------------------------
Pretax Income (Loss)                   ($96)      ($1)     ($97)       $3
----------------------------------------------------------------------------
Net Income (Loss)                      ($17)      ($4)     ($60)       $0
----------------------------------------------------------------------------
Shares Outstanding                     271.5     293.0     271.5     293.0
----------------------------------------------------------------------------
EPS                                   ($0.06)   ($0.01)   ($0.22)    $0.00
----------------------------------------------------------------------------

*Adjusted amounts and EBITDA (earnings before interest, taxes, depreciation and amortization) are non-GAAP financial measures. See "About Non-GAAP Financial Measures" below for more information regarding financial measures not prepared in accordance with generally accepted accounting principles (GAAP).

CFO Perspective

"The delayed start to this tax season led to a material shift of business from our fiscal third quarter to our fiscal fourth quarter," said Greg Macfarlane, H&R Block's chief financial officer. "As a result, our third quarter results are not indicative of the results we expect to achieve this fiscal year. Our cost reduction initiatives remain on track and we continue to believe that we'll deliver significant earnings and margin expansion in fiscal 2013," added Macfarlane.

Business Segment Results and Highlights

Tax Services

  • Revenues were lower by $191 million, or 29 percent, primarily due to the delayed start of the U.S. tax season
  • H&R Block deferred $15 million of revenue to its fiscal fourth quarter, as the IRS did not accept returns that included certain forms prior to January 31
  • Pretax loss of $64 million compared to pretax income of $32 million in prior year, primarily due to the delayed start of the U.S. tax season

Corporate

  • Revenues of $7 million were essentially flat to prior year
  • Pretax loss improved by $1 million to $32 million

Third Quarter Results from Discontinued Operations

  • Net loss of $1 million compared to near break-even net earnings in prior year
  • Sand Canyon Corporation (SCC), a separate legal entity from H&R Block, Inc., received new claims during the quarter for alleged breaches of representations and warranties in the principal amount of $16 million
  • SCC reviewed claims in the principal amount of $9 million during the quarter, all of which were deemed invalid
  • SCC's accrual for contingent losses related to representations and warranties totaled $119 million at Jan. 31

Dividend

A previously announced quarterly cash dividend of 20 cents per share is payable on April 1, 2013 to shareholders of record as of March 18, 2013. The April 1 dividend payment will mark H&R Block's 202nd consecutive quarterly dividend since the company went public in 1962.

About H&R Block
H&R Block, Inc. (NYSE: HRB) is the world's largest consumer tax services provider. More than 600 million tax returns have been prepared worldwide by and through H&R Block since 1955. In fiscal 2012, H&R Block had annual revenues of $2.9 billion with 25.6 million tax returns prepared worldwide. Tax return preparation services are provided in company-owned and franchise retail tax offices by approximately 90,000 professional tax preparers, and through H&R Block At Home™ digital products. H&R Block Bank provides affordable banking products and services. For more information, visit the H&R Block Online Press Center.

About Non-GAAP Financial Measures
This press release and the accompanying tables include non-GAAP financial measures. For a description of these non-GAAP financial measures, including the reasons management uses each measure, and reconciliations of these non-GAAP financial measures to the most directly comparable financial measures prepared in accordance with generally accepted accounting principles, please see the section of the accompanying tables titled "About Non-GAAP Financial Measures."

Forward-Looking Statements
This press release may contain forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "could" or "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, income, earnings per share, capital expenditures, dividends, liquidity, capital structure or other financial items, descriptions of management's plans or objectives for future operations, products or services, or descriptions of assumptions underlying any of the above. All forward-looking statements speak only as of the date they are made and reflect the Company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the Company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law. By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to, a variety of economic, competitive and regulatory factors, many of which are beyond the Company's control and which are described in our Annual Report on Form 10-K for the fiscal year ended April 30, 2012 in the section entitled "Risk Factors," as well as additional factors we may describe from time to time in other filings with the Securities and Exchange Commission. You should understand that it is not possible to predict or identify all such factors and, consequently, you should not consider any such list to be a complete set of all potential risks or uncertainties.

(1) Unless otherwise noted, all comparisons, including those made to the "prior year," refer to the current period compared to the prior year period.

(2) All per share amounts are based on fully diluted shares.


H&R BLOCK
KEY OPERATING RESULTS
Unaudited, amounts in thousands, except per share data

                                   ----------------------------------------
                                        Three months ended January 31,
                                   ----------------------------------------
                                         Revenues          Income (loss)
                                   ------------------- --------------------
                                      2013      2012      2013       2012
                                   --------- --------- ---------  ---------

Tax Services                       $ 464,634 $ 655,701 $ (64,189) $  31,716
Corporate and Eliminations             7,345     7,579   (32,079)   (32,742)
                                   --------- --------- ---------  ---------
                                   $ 471,979 $ 663,280   (96,268)    (1,026)
                                   ========= =========
Income taxes (benefit)                                   (79,353)     2,541
                                                       ---------  ---------
Net loss from continuing
 operations                                              (16,915)    (3,567)
Net income (loss) from
 discontinued operations                                    (793)       218
                                                       ---------  ---------
Net loss                                               $ (17,708) $  (3,349)
                                                       =========  =========

Basic and diluted loss per share:
  Net loss from continuing
   operations                                          $   (0.06) $   (0.01)
  Net income (loss) from
   discontinued operations                                 (0.01)         -
                                                       ---------  ---------
  Net loss                                             $   (0.07) $   (0.01)
                                                       =========  =========

Basic and diluted shares                                 271,542    292,963

                                   ----------------------------------------
                                         Nine months ended January 31,
                                   ----------------------------------------
                                         Revenues          Income (loss)
                                   ------------------- --------------------
                                      2013      2012      2013       2012
                                   --------- --------- ---------  ---------

Tax Services                       $ 684,706 $ 868,144 $(335,203) $(311,733)
Corporate and Eliminations            21,025    24,953   (92,622)   (93,823)
                                   --------- --------- ---------  ---------
                                   $ 705,731 $ 893,097  (427,825)  (405,556)
                                   ========= =========
Income tax benefit                                      (204,061)  (159,821)
                                                       ---------  ---------
Net loss from continuing
 operations                                             (223,764)  (245,735)
Net loss from discontinued
 operations                                               (6,628)   (74,436)
                                                       ---------  ---------
Net loss                                               $(230,392) $(320,171)
                                                       =========  =========

Basic and diluted loss per share:
  Net loss from continuing
   operations                                          $   (0.82) $   (0.82)
  Net loss from discontinued
   operations                                              (0.02)     (0.25)
                                                       ---------  ---------
  Net loss                                             $   (0.84) $   (1.07)
                                                       =========  =========

Basic and diluted shares                                 273,281    299,450

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Basic earnings per share is computed using the two-class method and is based on the weighted average number of shares outstanding. The dilutive effect of potential common shares is included in diluted earnings per share, except in those periods with a loss from continuing operations.

On October 25, 2012, we issued $500.0 million of 5.50% Senior Notes. The Senior Notes are due November 1, 2022, and are not redeemable by the bondholders prior to maturity, although we have the right to redeem some or all of these notes at any time, at specified redemption prices. On October 25, 2012, we provided notice to the trustee of our intention to redeem the entire principal amount of the $600.0 million Senior Notes due in January 2013. The redemption settled on November 26, 2012 at a price of $623.0 million, which included full payment of principal, a make-whole premium of $5.8 million and interest accrued up to the redemption date of $17.2 million. Proceeds of the $500.0 million Senior Notes and other cash balances were used to repay the $600.0 million Senior Notes. We recognized a loss on the extinguishment of this debt of $5.8 million during the three months ended January 31, 2013, which primarily represents the interest that would have been paid on these notes if they had not been redeemed prior to maturity. This loss is included in other income (expense), net on our consolidated statements of operations.


H&R BLOCK
CONSOLIDATED BALANCE SHEETS
Unaudited, amounts in thousands, except per share data

                                   ------------  ------------  ------------
                                    January 31,   January 31,    April 30,
                                       2013          2012          2012
                                   ------------  ------------  ------------
              ASSETS
Current assets:
  Cash and cash equivalents        $    418,385  $  1,218,984  $  1,944,334
  Cash and cash equivalents -
   restricted                            37,958        34,168        48,100
  Receivables, net                      949,160     1,035,902       193,858
  Prepaid expenses and other
   current assets                       331,046       230,612       314,702
                                   ------------  ------------  ------------
    Total current assets              1,736,549     2,519,666     2,500,994

  Mortgage loans held for
   investment, net                      357,887       430,189       406,201
  Investments in available-for-
   sale securities                      396,312       312,183       371,315
  Property and equipment, net           290,165       260,755       252,985
  Intangible assets, net                271,523       268,148       264,451
  Goodwill                              435,256       433,595       427,566
  Other assets                          444,804       628,253       426,055
                                   ------------  ------------  ------------
Total assets                       $  3,932,496  $  4,852,789  $  4,649,567
                                   ============  ============  ============

   LIABILITIES AND STOCKHOLDERS'
               EQUITY
Current liabilities:
  Commercial paper borrowings      $    424,967  $    230,947  $          -
  Customer banking deposits           1,036,968     1,587,988       827,549
  Accounts payable, accrued
   expenses and other current
   liabilities                          479,660       597,644       567,079
  Accrued salaries, wages and
   payroll taxes                        103,538       130,245       163,992
  Accrued income taxes                   17,348        40,596       336,374
  Current portion of long-term
   debt                                     713       630,996       631,434
  Federal Home Loan Bank
   borrowings                                 -        25,000             -
                                   ------------  ------------  ------------
    Total current liabilities         2,063,194     3,243,416     2,526,428

  Long-term debt                        906,012       409,241       409,115
  Other noncurrent liabilities          328,402       393,683       388,132
                                   ------------  ------------  ------------
    Total liabilities                 3,297,608     4,046,340     3,323,675
                                   ------------  ------------  ------------

Stockholders' equity:
  Common stock, no par, stated
   value $.01 per share                   3,166         3,994         3,979
  Additional paid-in capital            747,398       797,853       796,784
  Accumulated other comprehensive
   income                                 9,055         7,409        12,145
  Retained earnings                     723,676     2,018,252     2,523,997
  Less treasury shares, at cost        (848,407)   (2,021,059)   (2,011,013)
                                   ------------  ------------  ------------
    Total stockholders' equity          634,888       806,449     1,325,892
                                   ------------  ------------  ------------
Total liabilities and
 stockholders' equity              $  3,932,496  $  4,852,789  $  4,649,567
                                   ============  ============  ============


H&R BLOCK
CONSOLIDATED STATEMENTS OF OPERATIONS
Unaudited, amounts in thousands, except per share data

                               --------------------  ----------------------
                                Three months ended      Nine months ended
                                    January 31,            January 31,
                               --------------------  ----------------------
                                  2013       2012       2013        2012
                               ---------  ---------  ----------  ----------
Revenues:
  Service revenues             $ 362,194  $ 524,240  $  558,528  $  717,243
  Product and other revenues      71,485     99,564      89,171     116,117
  Interest income                 38,300     39,476      58,032      59,737
                               ---------  ---------  ----------  ----------
                                 471,979    663,280     705,731     893,097
                               ---------  ---------  ----------  ----------

Expenses:
  Cost of revenues:
    Compensation and benefits    160,081    207,480     254,430     316,139
    Occupancy and equipment       84,710     93,024     247,059     263,078
    Depreciation and
     amortization of property
     and equipment                20,067     17,770      54,299      50,894
    Provision for bad debt and
     loan losses                  43,028     52,932      51,398      68,423
    Interest                      19,428     23,543      64,895      69,352
    Other                         50,304     60,491     110,972     127,551
                               ---------  ---------  ----------  ----------
                                 377,618    455,240     783,053     895,437
  Impairment of goodwill               -          -           -       4,257
  Selling, general and
   administrative expenses       186,997    211,736     352,802     408,144
                               ---------  ---------  ----------  ----------
                                 564,615    666,976   1,135,855   1,307,838
                               ---------  ---------  ----------  ----------

Operating loss                   (92,636)    (3,696)   (430,124)   (414,741)
Other income (expense), net       (3,632)     2,670       2,299       9,185
                               ---------  ---------  ----------  ----------

Loss from continuing
 operations before taxes
 (benefit)                       (96,268)    (1,026)   (427,825)   (405,556)
Income taxes (benefit)           (79,353)     2,541    (204,061)   (159,821)
                               ---------  ---------  ----------  ----------

Net loss from continuing
 operations                      (16,915)    (3,567)   (223,764)   (245,735)
Net income (loss) from
 discontinued operations            (793)       218      (6,628)    (74,436)
                               ---------  ---------  ----------  ----------

Net loss                       $ (17,708) $  (3,349) $ (230,392) $ (320,171)
                               =========  =========  ==========  ==========

Basic and diluted loss per
 share:
  Net loss from continuing
   operations                  $   (0.06) $   (0.01) $    (0.82) $    (0.82)
  Net income (loss) from
   discontinued operations         (0.01)         -       (0.02)      (0.25)
                               ---------  ---------  ----------  ----------
  Net loss                     $   (0.07) $   (0.01) $    (0.84) $    (1.07)
                               =========  =========  ==========  ==========

  Basic and diluted shares       271,542    292,963     273,281     299,450


H&R BLOCK
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
Unaudited, amounts in thousands

                                                   ------------------------
                                                       Nine months ended
                                                          January 31,
                                                   ------------------------
                                                       2013         2012
                                                   -----------  -----------

Net cash used in operating activities              $(1,311,926) $(1,382,771)
                                                   -----------  -----------

Cash flows from investing activities:
  Purchases of available-for-sale securities          (108,351)    (178,014)
  Sales, maturities and payments received on
   available-for-sale securities                        86,808       40,473
  Principal repayments on mortgage loans held for
   investment, net                                      31,205       35,460
  Purchases of property and equipment, net             (96,063)     (71,549)
  Payments made for acquisitions of businesses and
   intangibles, net                                    (20,662)     (16,022)
  Proceeds from sales of businesses, net                 1,212      533,055
  Franchise loans:
    Loans funded                                       (68,874)     (43,649)
    Payments received                                    9,594        8,455
  Other, net                                           (15,185)      15,321
                                                   -----------  -----------
    Net cash provided by (used in) investing
     activities                                       (180,316)     323,530
                                                   -----------  -----------

Cash flows from financing activities:
  Repayments of commercial paper                      (789,271)    (413,221)
  Proceeds from commercial paper                     1,214,238      644,168
  Repayments of long-term debt                        (636,621)           -
  Proceeds from issuance of long-term debt             497,185            -
  Customer banking deposits, net                       208,753      735,252
  Dividends paid                                      (162,692)    (150,058)
  Repurchase of common stock, including shares
   surrendered                                        (340,298)    (180,566)
  Proceeds from exercise of stock options, net          11,529         (324)
  Other, net                                           (36,113)     (31,424)
                                                   -----------  -----------
      Net cash provided by (used in) financing
       activities                                      (33,290)     603,827
                                                   -----------  -----------

Effects of exchange rates on cash                         (417)      (3,446)

Net decrease in cash and cash equivalents           (1,525,949)    (458,860)
Cash and cash equivalents at beginning of the
 period                                              1,944,334    1,677,844
                                                   -----------  -----------
Cash and cash equivalents at end of the period     $   418,385  $ 1,218,984
                                                   ===========  ===========

Supplementary cash flow data:
  Income taxes paid, net                           $   104,986  $   163,471
  Interest paid on borrowings                           62,160       55,266
  Interest paid on deposits                              4,377        5,170
  Transfers of foreclosed loans to other assets          7,208        6,521


H&R BLOCK
U.S. TAX OPERATING DATA
(in thousands)

                           ------- ------- -------  ------- ------- -------
                           1/31/13 1/31/12          2/28/13 2/28/12
                             FYTD    FYTD  Percent    FYTD    FYTD  Percent
                             2013    2012   change    2013    2012   change
                           ------- ------- -------  ------- ------- -------
Total returns prepared:
 (1)

  H&R Block Company-owned
   operations                1,695   2,352   -27.9%   5,194   5,672    -8.4%
  H&R Block Franchise
   operations                1,143   1,579   -27.6%   3,406   3,658    -6.9%
                           ------- ------- -------  ------- ------- -------
    Total H&R Block retail
     operations              2,838   3,931   -27.8%   8,600   9,330    -7.8%
                           ------- ------- -------  ------- ------- -------

  H&R Block At Home
   Desktop                     538     664   -19.0%   1,218   1,372   -11.2%
  H&R Block At Home Online   1,057   1,330   -20.5%   3,041   2,892     5.2%
                           ------- ------- -------  ------- ------- -------
    Sub-total                1,595   1,994   -20.0%   4,259   4,264    -0.1%
                           ------- ------- -------  ------- ------- -------

  H&R Block Free File
   Alliance                     86     209   -58.9%     426     508   -16.1%
                           ------- ------- -------  ------- ------- -------
    Total H&R Block At
     Home                    1,681   2,203   -23.7%   4,685   4,772    -1.8%
                           ------- ------- -------  ------- ------- -------
    Total H&R Block
     Returns                 4,519   6,134   -26.3%  13,285  14,102    -5.8%
                           ======= ======= =======  ======= ======= =======

(1) Prior year numbers have been reclassified between company-owned and
 franchise operations for offices which were refranchised during either
 year.


H&R BLOCK
NON-GAAP FINANCIAL MEASURES
Unaudited, amounts in thousands, except per share amounts

                                 --------------------  --------------------
                                  Three months ended     Nine months ended
                                      January 31,           January 31,
-------------------------------- --------------------  --------------------
EBITDA and Adjusted EBITDA (1)      2013       2012       2013       2012
-------------------------------- ---------  ---------  ---------  ---------

Net loss from continuing
 operations - as reported        $ (16,915) $  (3,567) $(223,764) $(245,735)
                                 ---------  ---------  ---------  ---------

Add back :
  Income taxes                     (79,353)     2,541   (204,061)  (159,821)
  Interest expense                  19,428     23,543     64,895     69,352
  Depreciation and amortization     24,638     22,506     67,242     66,127
                                 ---------  ---------  ---------  ---------
                                   (35,287)    48,590    (71,924)   (24,342)
                                 ---------  ---------  ---------  ---------

                                 ---------  ---------  ---------  ---------
EBITDA from continuing
 operations                        (52,202)    45,023   (295,688)  (270,077)
                                 ---------  ---------  ---------  ---------

Adjustments:
  Loss contingencies -
   litigation charges                 (190)     4,171     (4,943)    27,528
  Impairment of goodwill and
   intangible assets                     -          -      1,421      8,237
  Severance                           (582)      (190)       475      1,920
  Loss (gain) on sales of tax
   offices                            (352)       229       (876)     1,141
                                 ---------  ---------  ---------  ---------
                                    (1,124)     4,210     (3,923)    38,826
                                 ---------  ---------  ---------  ---------

                                 ---------  ---------  ---------  ---------
Adjusted EBITDA from continuing
 operations                      $ (53,326) $  49,233  $(299,611) $(231,251)
                                 =========  =========  =========  =========

--------------------------------
Non-GAAP Pretax Results
--------------------------------

Pretax loss from continuing
 operations - as reported        $ (96,268) $  (1,026) $(427,825) $(405,556)
                                 ---------  ---------  ---------  ---------

Add back :
  Loss contingencies -
   litigation charges                 (190)     4,171     (4,943)    27,528
  Impairment of goodwill and
   intangible assets                     -          -      1,421      8,237
  Severance                           (582)      (190)       475      1,920
  Loss (gain) on sales of tax
   offices                            (352)       229       (876)     1,141
                                 ---------  ---------  ---------  ---------
                                    (1,124)     4,210     (3,923)    38,826
                                 ---------  ---------  ---------  ---------

                                 ---------  ---------  ---------  ---------
Pretax income (loss) from
 continuing operations - as
 adjusted                        $ (97,392) $   3,184  $(431,748) $(366,730)
                                 =========  =========  =========  =========

--------------------------------
Non-GAAP After-Tax Results
--------------------------------

Net loss from continuing
 operations - as reported        $ (16,915) $  (3,567) $(223,764) $(245,735)
                                 ---------  ---------  ---------  ---------

Add back (net of tax) :
  Loss contingencies -
   litigation charges                 (126)     2,643     (3,032)    16,767
  Impairment of goodwill and
   intangible assets                     3         36        872      5,017
  Severance                           (355)      (107)       291      1,169
  Loss (gain) on sales of tax
   offices                            (217)       144       (537)       695
  Discrete tax items               (42,852)     1,162    (38,679)    (1,289)
                                 ---------  ---------  ---------  ---------
                                   (43,547)     3,878    (41,085)    22,359
                                 ---------  ---------  ---------  ---------

                                 ---------  ---------  ---------  ---------
Net income (loss) from
 continuing operations - as
 adjusted                        $ (60,462) $     311  $(264,849) $(223,376)
                                 =========  =========  =========  =========


(1) Earnings before interest, taxes, depreciation and amortization.

                                 --------------------  --------------------
                                  Three months ended     Nine months ended
                                      January 31,           January 31,
-------------------------------- --------------------  --------------------
Non-GAAP EPS                        2013       2012       2013       2012
-------------------------------- ---------  ---------  ---------  ---------

EPS from continuing operations -
 as reported                     $   (0.06) $   (0.01) $   (0.82) $   (0.82)
                                 ---------  ---------  ---------  ---------

Add back :
  Loss contingencies -
   litigation charges                    -       0.01      (0.01)      0.05
  Impairment of goodwill and
   intangible assets                     -          -          -       0.02
  Severance                              -          -          -          -
  Loss (gain) on sales of tax
   offices                               -          -          -          -
  Discrete tax items                 (0.16)         -      (0.14)         -
                                 ---------  ---------  ---------  ---------
                                     (0.16)      0.01      (0.15)      0.07
                                 ---------  ---------  ---------  ---------

                                 ---------  ---------  ---------  ---------
EPS from continuing operations -
 as adjusted                     $   (0.22) $       -  $   (0.97) $   (0.75)
                                 =========  =========  =========  =========

--------------------------------
Non-GAAP Pretax Results - Tax
 Services segment
--------------------------------

Pretax income (loss) - as
 reported                        $ (64,189) $  31,716  $(335,203) $(311,733)
                                 ---------  ---------  ---------  ---------

Add back :
  Loss contingencies -
   litigation charges                 (440)     4,171     (5,193)    27,527
  Impairment of goodwill and
   intangible assets                     -          -      1,421      8,237
  Severance                           (612)      (350)       480      1,760
  Loss (gain) on sales of tax
   offices                            (352)       229       (876)     1,141
                                 ---------  ---------  ---------  ---------
                                    (1,404)     4,050     (4,168)    38,665
                                 ---------  ---------  ---------  ---------

                                 ---------  ---------  ---------  ---------
Pretax income (loss) - as
 adjusted                        $ (65,593) $  35,766  $(339,371) $(273,068)
                                 =========  =========  =========  =========


--------------------------------
Supplemental Information
--------------------------------

Stock-based compensation
 expense:
  Pretax                         $   3,677  $   3,223  $  11,414  $  11,047
  After-tax                          2,271      1,998      7,001      6,729
Amortization of intangible
 assets:
  Pretax                         $   4,570  $   4,736  $  12,942  $  15,233
  After-tax                          2,821      2,930      7,939      9,278

About Non-GAAP Financial Measures

The accompanying press release contains non-GAAP financial measures. Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with accounting principles generally accepted in the United States (GAAP). Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures in other companies.

We consider non-GAAP financial measures to be a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business on a consistent basis across reporting periods, as it eliminates the effect of items that are not indicative of the our core operating performance.

The following are descriptions of adjustments we make for our non-GAAP financial measures:

  • We exclude from our non-GAAP financial measures litigation charges we incur and favorable reserve adjustments. This does not include normal legal defense costs.
  • We exclude from our non-GAAP financial measures non-cash charges to adjust the carrying values of goodwill, intangible assets, other long-lived assets and investments to their estimated fair values.
  • We exclude from our non-GAAP financial measures severance and other restructuring charges in connection with the termination of personnel, closure of facilities and related costs.
  • We exclude from our non-GAAP financial measures the gains and losses on business dispositions, including investment banking, legal and accounting fees.
  • We exclude from our non-GAAP financial measures the effects of discrete income tax reserve and related adjustments recorded in a specific quarter.

We may consider whether other significant items that arise in the future should also be excluded from our non-GAAP financial measures.

We measure the performance of our business using a variety of metrics, including EBITDA, adjusted EBITDA, adjusted pretax and net income of continuing operations, adjusted EPS and adjusted pretax results of our Tax Services segment. We also use EBITDA and pretax income of continuing operations as factors in incentive compensation calculations for our employees. These adjusted results eliminate the impact of items that we do not consider indicative of our core operating performance and, we believe, provide meaningful information to assist in understanding our financial results, analyzing trends in our underlying business, and assessing our prospects for future performance.

For Further Information
Investor Relations:
Derek Drysdale
(816) 854-4513
Email Contact

Media Relations:
Gene King
(816) 854-4672
Email Contact



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