Implements TELUS Health's industry-leading eClaims platform
TSX/NYSE/PSE: MFC SEHK:945
WATERLOO, ON, April 9, 2013 /CNW/ - Manulife Financial today announced
an agreement with TELUS Health to extend their existing suite of
e-Claims solutions by offering healthcare professionals a new method to
simplify and accelerate the submission and reimbursement of extended
healthcare claims. The eClaims web portal will compliment Manulife's
plan member Online Claims Submission, a popular function of their Plan
Member Secure Site.
The flexibility of the eClaims platform, combined with TELUS Health's
commitment to improving patient experience, driving efficiency and
expertise in electronic health records, ensures that Manulife plan
members and allied healthcare providers will continue to benefit from
the most innovative solutions that strive to achieve better health
outcomes for all Canadians.
"Manulife has a long tradition of responding to customer needs when
designing products and services. We are thrilled to introduce another
method for submitting claims," said Sue Reibel, Senior Vice-President,
Group Business Development, Manulife Financial. "It's important for us
to bring our clients a solution that offers convenience but ensures the
integrity of our claims adjudication process. By partnering with TELUS
Health we've found an ideal way of doing just that."
"At TELUS Health, we are committed to cultivating strong relationships
with customers and providers across Canada to enhance the patient
experience," said Luc Vilandre, Vice-President, Health Benefits
Management, TELUS Health. "We are excited to be working with Manulife
to deliver solutions that simplify processes, streamline communication
among all parties and ultimately, bring real value to their plan
members and sponsors, as well as the healthcare provider community."
The TELUS Health eClaims solution enables allied healthcare providers
(including physiotherapists, chiropractors, vision care providers, as
well as acupuncturists, registered massage therapists, naturopathic
doctors, and others) to submit claims online on behalf of patients for
an end-to-end electronic experience.
TELUS Health is a leader in Canada's claims and benefits management
sector, providing drug claims processing for over 12 million
Canadians. With Manulife on board, the TELUS Health eClaims solution
will support point-of-care claims for 80% of the private insurance
community across Canada, Today, close to 15,000 allied healthcare
providers are already offering the service.
About TELUS Health
TELUS Health is a leader in telehomecare, electronic medical and health
records, consumer health, benefits management and pharmacy management.
TELUS Health gives health authorities, providers, physicians, patients
and consumers the power to turn information into better health
outcomes. For more information about TELUS Health, please visit telushealth.com.
About Manulife Financial
Manulife Financial is a leading Canada-based financial services group
with principal operations in Asia, Canada and the United States.
Clients look to Manulife for strong, reliable, trustworthy and
forward-thinking solutions for their most significant financial
decisions. Our international network of employees, agents and
distribution partners offers financial protection and wealth management
products and services to millions of clients. We also provide asset
management services to institutional customers. Funds under management
by Manulife Financial and its subsidiaries were C$532 billion (US$535
billion) as at December 31, 2012. The Company operates as Manulife
Financial in Canada and Asia and primarily as John Hancock in the
United States.
Manulife Financial Corporation trades as 'MFC' on the TSX, NYSE and PSE,
and under '945' on the SEHK. Manulife Financial can be found on the
Internet at manulife.com.
SOURCE: Manulife Financial Corporation
