The Global Transaction Services business within Bank of America Merrill
Lynch today announced the launch of a new user interface for Works®,
the bank’s proprietary online program management tool for commercial
card clients in the United States and Canada.
With more than 225,000 active users, the Works® platform
helps companies manage all aspects of their card program – from
individual card account setup, spending controls, account approvals and
reconciliation to organization-wide expense reporting. The management
tool supports card programs including Purchasing Cards, Travel &
Entertainment Cards as well as the bank’s accounts payable online tool,
ePayables.
The new state-of-the-art design improves the user experience by
streamlining workflows and data presentation. It also promotes more
efficient navigation and offers additional search and filter
capabilities. The improved user interface is the latest in a series of
strategic investments by the company in the Works® platform
during the last three years.
“This multimillion dollar investment underscores our commitment to
providing our card clients with leading products and services,” said
Kevin Phalen, head of Global Card and Comprehensive Payables. “For many
years, our clients have praised the industry-leading functionality of
Works® and we’re pleased to leverage their valuable direct
input in the redesign of the program’s user interface. The changes will
have an immediate impact on our clients’ ability to effectively manage
their card payments and overall working capital.”
The upgrade requires no data migration or systems conversion and clients
can use existing log in credentials. Access to the new interface will be
phased in beginning this month with clients who currently use Works®.
A range of resources will be available to clients to help them navigate
the improved Works®, including web-based and instructor-led
training, educational videos, a new online help feature and refined
online reference materials.
About Bank of America Merrill Lynch Commercial Card
Bank of America
Merrill Lynch is a leading provider of card solutions to large and
middle-market companies, globally, and to federal, state and local
government entities in the United States. BofA Merrill’s Commercial Card
group works with these organizations to design integrated ePayments
solutions that help unlock working capital while increasing efficiency,
visibility and control.
As part of the Global Transaction Services business, BofA Merrill’s
Commercial Card and Comprehensive Payables group develops strategies and
solutions that are closely aligned to the treasury goals of corporate,
commercial and government entities.
BofA Merrill’s global card offering is available in more than 70
countries and 30 currencies. Cardholders can be served in numerous
languages and have access to a worldwide network of more than 34 million
credit card merchants and ATMs.
For more information regarding BofA Merrill’s card solutions, please
visit http://corp.bankofamerica.com/business/ci/card-solutions.
Bank of America
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and governments with a full range of banking, investing, asset
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