3Pea International, Inc. Brings State of the Art Call Center In-House
3Pea
International, Inc. (OTCBB:TPNL),
a payment solutions company focused on prepaid debit card program
management and processing services, today announced our new call center,
a state of the art Unified Communications System which includes Phone
Exchange (PBX) for call termination and origination, Interactive Voice
Response (IVR), and Customer Relationship Management (CRM) features. The
call center is fully staffed and operational 24 hours a day, 7 days a
week.
The call center will serve as an integral component of 3Pea’s innovative
prepaid solutions. The call center will also act as an additional source
of revenue and the company believes that the call center will add to
earnings as a result of program migration and the addition of new
programs.
“We are pleased to announce the launch of our new call center as it
allows for better response times and a better cardholder experience, as
our customer service professionals have been trained extensively on the
unique characteristics of our card programs,” said Mark Newcomer, CEO
and President of 3Pea International. “We believe having an in-house
customer service solution will be recognized by our current and
prospective customers as an important feature to our prepaid offerings.”
About 3Pea International:
3Pea International, Inc. is a payment solutions company focused on
providing prepaid debit program management and processing services. We
provide a card processing platform consisting of proprietary systems and
innovative software applications developed to meet the unique needs of
our programs. Through this platform, we provide a variety of services
including transaction processing, card creation and fulfillment,
cardholder enrollment, value loading, cardholder account management,
reporting, integrated voice response, and customer service.
Forward-Looking Statements:
Certain statements in this news release may contain forward-looking
information within the meaning of Rule 175 under the Securities Act of
1933 and Rule 3b-6 under the Securities Exchange Act of 1934, and are
subject to the safe harbor created by those rules. All statements, other
than statements of fact, included in this release, including, without
limitation, statements regarding potential future plans and objectives
of the companies, are forward-looking statements that involve risks and
uncertainties. There is no assurance that such statements will prove to
be accurate, and actual results and future events could differ
materially. 3Pea undertakes no obligation to publicly update or revise
any statements in this release, whether as a result of new information,
future events, or otherwise.