Infosys and IPsoft Join Forces; Underline Importance of Autonomics for IT Operations

IPsoft, a leading independent provider of autonomic IT services, announced today that it has formed a partnership with global consulting and technology leader Infosys. IPsoft’s proven autonomics platform - IPcenter, together with managed services from Infosys, will help reduce costs of IT operations and generate greater value for clients.

IPcenter delivers self-learning and self-healing systems to automate recurring manual IT tasks, and substantially reduce human intervention. IPsoft’s autonomics services, along with standardized processes and metrics from Infosys, maximizes the efficiency of IT operations. The partnership will bring to market a powerful new strategy to accelerate business outcome-based sourcing and free-up critical resources otherwise engaged in managing routine tasks. This will help CIOs transform their departments to meet not just technology enablement mandates but business enablement goals.

Key Facts

• IPsoft and Infosys will collaborate to set up an Autonomics Center of Excellence and an Autonomics Lab at the Infosys Global Education Center in Mysore
• The Autonomics Center of Excellence will focus on developing technical competencies and training of Infosys employees in this discipline. The Autonomics Lab will develop proofs of concept and design autonomics solutions for clients
• Infosys plans to train over 5,000 employees on IPcenter in the coming months

Quotes

Chandrashekar Kakal, Senior Vice President and Global Head of Business IT Services (BITS), Infosys, said: “Infosys has always been at the forefront of innovation in the IT services industry - from pioneering the Global Delivery Model to accelerating the adoption of managed services. We are now at the cusp of another first – autonomics-driven service delivery. We believe autonomics can help enterprises balance shrinking IT budgets and expanding demand for business enablement. We are confident that our partnership with IPsoft will help us deliver greater returns on our clients’ IT investments.”

Chetan Dube, CEO, IPsoft, commented: “This is a true partnership of strengths. It brings together the consulting expertise, enterprise IT services, and enduring customer relationships of Infosys with the autonomics capabilities of IPsoft. This formidable combination will help clients free-up resources for higher priority innovation efforts. Simply put, autonomics-driven services can bring to IT support and maintenance the kind of productivity gains that robotics brought to the manufacturing industry.”

Resources

• Find out more about IPsoft’s autonomic systems and how they are being applied to IT environments around the world.
• Tweet this: @Infosys and @IPsoft combine #autonomics and #outsourcing to reduce #ITSM demands, cut #OPEX and improve #IT output http://bit.ly/Y9QMTZ

Tags

IPsoft, Infosys, autonomics, automation, offshoring, outsourcing, ITSM, IT management, Chetan Dube, Chandrashekar Kakal

About Infosys

Infosys partners with global enterprises to drive their innovation-led growth. That's why Forbes ranked Infosys #19 among the top 100 most innovative companies. As a leading provider of next-generation consulting, technology and outsourcing solutions, Infosys helps clients in more than 30 countries realize their goals. Visit www.infosys.com and see how Infosys (NYSE: INFY), with its 156,000+ people, is Building Tomorrow's Enterprise® today.

About IPsoft

IPsoft is a global managed services provider of autonomic-based services. The company’s mission is to power the world through expert systems, and to that end IPsoft leverages self-learning, self-healing cognitive systems across IT Operations, Cloud Orchestration, Fraud Prevention (FAS) and Business Process Automation. The unique autonomic proposition effectively manages operations while reducing human error and providing enhanced service levels. Headquartered in New York City, IPsoft has operations in ten countries across North America, Europe, Asia and Australia, supporting enterprise customers, service providers and telecommunications companies.