Fresenius Medical Care Wins Multiple National Awards for Outstanding Patient Case Management
Fresenius
Medical Care North America (FMCNA), the nation’s leading network of dialysis
facilities, today announced that it has once again been recognized
for outstanding health care case management with two “Case In Point”
Platinum Awards from Dorland Health, the publisher of Case
In Point magazine. Fern Parlier, FMCNA’s vice president
of UltraCare® Customer Connection, and Barbara
Williams, director of UltraCare case management, accepted the honors
during a May 7 awards brunch at the Gaylord National Resort in National
Harbor, Md.
Parlier – a registered nurse with a bachelor’s degree in nursing and
professional certifications in case management, diabetes education and
nephrology nursing – received the 2013 Case Manager Leadership award in
the individual professional category. The magazine’s editors described
Parlier as “an extraordinary leader” and visionary who is “highly
regarded within the company, her department, and throughout the
nephrology and case management community.” In selecting her for
recognition, they also cited her ability to hear employees’ needs, as
well as her “extensive knowledge of case management, program
development, and her insightful approach to problem solving.”
Additionally, FMCNA’s UltraCare Renal Case Management Nurse Call Center
received the magazine’s 2013 award for the nation’s best managed care
nurse call center. Parlier leads the nurse call center along with
Williams, who is also a registered nurse and certified case manager,
with a bachelor’s degree in nursing.
The award-winning nurse call center takes a unique approach to patient
care by using highly skilled registered nurses trained in case
management to guide dialysis patients through issues commonly confronted
by people with kidney disease. Case management nurses contact patients
monthly to assess their needs, provide continuing education and assist
with resolving concerns and issues. FMCNA’s innovative UltraCare case
management programs have demonstrated improvements in the efficiency and
effectiveness of care, reduction of missed dialysis appointments and
hospitalizations, and improved patient satisfaction.
“We’re extremely honored to be recognized with these two Case In Point
Platinum Awards,” said Parlier. “The nurses and medical staff at our
dialysis facilities across the country deserve to share these awards, in
recognition of their dedication and ongoing efforts to improve patient
care.”
“This awards program is intended to demonstrate what’s innovative in the
health care industry,” said Anne Llewellyn, Dorland Health’s
editor-in-chief. “We applaud the huge efforts being made by
organizations like Fresenius Medical Care, which are making a real
difference in patients’ quality of care and improved outcomes.”
The Case
In Point Platinum Awards program is intended to highlight the
innovative and creative work of individuals and organizations making a
difference in today's complex healthcare system. This year’s winners
were selected by a distinguished panel of judges, who reviewed entries
across 30 categories that encompassed care coordination efforts in
diverse settings, including acute care, managed care, disease
management, behavioral health, social work, rehabilitation, workers’
compensation, military healthcare, wellness and prevention programs and
others.
FMCNA also won honors in last year’s Case In Point competition, with a
Platinum Award for its Renal Inpatient Care Management program, which
provides experienced registered nurses to work with acute care hospitals
to prevent unnecessary admissions and readmissions, shorten hospital
stays and provide smoother transitions from inpatient to outpatient
dialysis.
About Fresenius Medical Care North America
Through our leading network of more than 2,100 dialysis facilities in
North America and our vascular access centers, laboratory, pharmacy and
affiliated hospitals and nephrology practices, Fresenius Medical Care
provides renal services to hundreds of thousands of people throughout
the United States, Mexico and Canada. We are also the continent’s top
producer of dialysis equipment, dialyzers and related disposable
products and a major supplier of renal pharmaceuticals.
For more information about the company, visit www.fmcna.com;
for information about patient services, visit www.ultracare-dialysis.com.
<div class="copyright">
Copyright Business Wire 2013
</div>