NCR
Corporation (NYSE: NCR), the global leader in consumer transaction
technologies, announced today that Copa Airlines has selected NCR
technology to make everyday easier for passengers through faster and
easier interactions with the airline.
First, access to the Copa
Airlines mobile site, m.copaair.com, just got easier and more
convenient with the launch of the airline’s free NCR-developed iPhone
app, which allows users to search Copa’s flight schedules, check
flight status, check-in
for flights and download mobile
boarding passes.
When Copa passengers use the app for check-in, electronic boarding
passes are delivered directly to passengers’ mobile phones. This allows
passengers to save time by proceeding directly to security and avoiding
the check-in counter. The new app is now live and available for download
at Apple iTunes and the App Store.
Second, Copa will use NCR APTRA eMarketing platform to email boarding
passes to travelers who choose to have boarding passes delivered that
way.
Finally, the airline has purchased the NCR web check-in software built
on the NCR shared travel framework, an innovative software platform that
provides seamless integration across all airline systems, including
kiosks, mobile and web. NCR supplied Copa’s self-service check-in kiosks
and developed Copa’s mobile site, m.copaair.com. Therefore,
incorporating this software platform will further improve the passenger
experience by facilitating consistent and instantaneous delivery of
changes such as schedules, fares and other updates across multiple
customer-facing devices.
“Our focus is on providing exceptional passenger experiences by giving
our customers the ability to more quickly and easily access the
information they need,” said Joseph Mohan, commercial and planning
senior vice president, Copa Airlines. “NCR’s ability to integrate all
these systems helps us provide the best service for all our passengers.”
“Copa has a tradition of making the travel experience easier for its
passengers,” said Tyler Craig, vice president and general manager, NCR
Travel. “The airline remains at the forefront by implementing a
self-service infrastructure to enable easy and consistent omni-channel
interaction for its passengers.”
Copa Airlines is a subsidiary of Copa Holdings S.A. (NYSE:CPA)
About Copa Holdings, S.A.
Copa Airlines and Copa Airlines Colombia, subsidiaries of Copa Holdings,
are leading Latin American providers of passengers and cargo services.
The airlines provide service to 65 destinations in 29 countries in
North, Central and South America and the Caribbean, operating one of the
youngest and most modern fleets in the industry, consisting of 86
aircraft: 60 Boeing 737NG aircraft and 26 Embraer-190s. To make
reservations, check seat assignments, log on to a MileagePlus account,
create a trip log, check-in for flights, print boarding passes or
purchase tickets via secure transactions in 11 currencies, visit copa.com.
Copa recently launched its mobile website, m.copaair.com,
becoming the first airline in Latin America to offer travelers the
ability to use electronic boarding passes.
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 300 million transactions daily across
the retail, financial, travel, hospitality, telecom and technology
industries. NCR solutions run the everyday transactions that make your
life easier.
NCR is headquartered in Duluth, Georgia, with over 26,000 employees and
does business in 180 countries. NCR is a trademark of NCR Corporation in
the United States and other countries.
Web site: www.ncr.com
Twitter:
@NCRCorporation
Facebook:
www.facebook.com/ncrcorp
LinkedIn:
www.linkedin.com/company/ncr-corporation
YouTube:
www.youtube.com/user/ncrcorporation
Copyright Business Wire 2013