Western Reserve Group, a Property/Casualty (P/C) insurer in Ohio and
Indiana, and Guidewire Software, Inc. (NYSE: GWRE), a provider of
software products to P/C insurers, today announced that Western Reserve
Group has selected Guidewire InsuranceSuite™ as its new platform for
rating, underwriting and policy administration, claims management, and
billing. The company also selected Guidewire Client Data Management™,
Guidewire Reinsurance Management™, and Guidewire Standards-based
Templates. Western Reserve Group will be implementing the full suite in
a phased approach starting with its commercial lines.
Western Reserve Group is dedicated to the independent agency
distribution model for its business and selected InsuranceSuite to
increase its levels of automation and ease of use for its agents. The
organization sought a pre-integrated suite of products that would reduce
its expenses and time to market and also simplify its infrastructure.
Western Reserve Group also wanted to strategically become current and
stay current with the market to meet its customers’ needs.
“We selected Guidewire to partner with on our business transformation
project for a variety of reasons. We were impressed with Guidewire’s
track record of customer success as well as with the maturity of its
products,” said Gregory Owen, vice president, Information Technology and
chief information officer. “We also knew that Guidewire is going to
continue to make investments in its technology, and this was key in our
decision.”
“We have several near-term strategic business objectives we are working
toward,” continued Owen. “Leveraging the new features and functionality
that Guidewire InsuranceSuite will bring will allow Western Reserve
Group to expand our agency self-service options and help us prepare for
future growth.”
InsuranceSuite will enable Western Reserve Group to:
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Increase its service levels to agents through automation,
accessibility, and self-service capabilities;
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Bring products to market more quickly to effectively compete in their
markets;
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Improve its data collection and analysis to easily obtain knowledge
about what new products and features will best meet its market’s needs;
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Enhance its operational efficiencies due to the standardization of
business processes across its lines of business; and
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Reduce operating costs by leveraging a common skill set and
configuration tools that come with an integrated suite.
“We are excited about the efficiencies we expect to gain from Guidewire
InsuranceSuite,” said Michele Young, assistant vice president, Business
Operations, Western Reserve Group. “The universal format and easy to
navigate screens will make it less cumbersome to train between
departments. InsuranceSuite will help enable us to meet our current and
long-term business and IT goals.”
“We are honored that Western Reserve Group has selected Guidewire
InsuranceSuite to enable them to meet their business transformation
goals,” said Neil Betteridge, vice president, Strategy, Guidewire
Software. “We admire their dedication to improving service levels for
their agents and look forward to partnering with them on this project.”
Guidewire InsuranceSuite powers the mission-critical operations of
property/casualty insurers competing in today’s market. The suite was
designed using a modular approach, enabling insurers to select
individual applications -- Guidewire PolicyCenter®, Guidewire
BillingCenter®, and Guidewire ClaimCenter® -- or a pre-integrated set,
driven by their requirements and priorities. InsuranceSuite provides the
flexibility insurers need to deliver insurance the way they want to, by
rapidly delivering better products and service to their policyholders
and agents, while improving underwriting discipline and lowering
operational costs.
About Western Reserve Group
The Western Reserve Group operates exclusively through over 400
independent agents, providing insurance protection to over 170,000
households and businesses in the states of Ohio and Indiana. The company
is rated A (Excellent) by A.M. Best. The Western Reserve Group offers a
wide range of value added property and casualty insurance products for
automobiles, homes, commercial businesses and farms in Ohio and Indiana.
For more information, visit www.wrg-ins.com.
About Guidewire Software
Guidewire Software is a provider of software products for
Property/Casualty insurers. Designed to be flexible and scalable,
Guidewire products enable insurers to deliver excellent service,
increase market share, and lower operating costs. Guidewire products
include Guidewire InsuranceSuite™, consisting of Guidewire
PolicyCenter®, Guidewire ClaimCenter® and Guidewire BillingCenter® which
span the core functional areas in insurance; Guidewire LiveSM,
a cloud-based network connecting peer insurers, core system data and
expert tools through instant on apps; Guidewire DataHub™ and Guidewire
InfoCenter™ which help insurers address their data management and
business intelligence challenges. Guidewire is headquartered in Foster
City, California, with offices in Beijing, Dublin, Hong Kong, London,
Munich, Paris, Sydney, Tokyo, Toronto, and Warsaw. For more information,
please visit http://www.guidewire.com.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, Guidewire BillingCenter, Guidewire InsuranceSuite,
Guidewire DataHub, Guidewire InfoCenter, Guidewire Live, Before & After,
Guidewire PartnerConnect, Guidewire SolutionConnect, Deliver Insurance
Your Way, and the Guidewire logo are trademarks, service marks, or
registered trademarks of Guidewire Software, Inc. in the United States
and/or other countries.
Copyright Business Wire 2013