OptumRx, a leading pharmacy benefits management (PBM) organization and
one of the Optum companies of UnitedHealth Group (NYSE: UNH), will hold
a grand opening ceremony for its newest customer service center Tuesday,
Sept. 17, at 9 a.m.
The new customer service center will employ up to 350 Customer Service
Representatives (CSR), senior and lead CSRs, customer service
supervisors and managers by the end of this year. The center, which
operates around the clock, primarily serves Medicare and retiree
consumers, handling more than 750,000 calls per month from members
nationwide.
U.S. Congressman Ander Crenshaw will join local Jacksonville elected
officials and business leaders to mark the grand opening of the OptumRx
offices at 7159 Corklan Drive in Jacksonville.
“Jacksonville is a good place to hire great employees and grow our
business,” said Mark Knutson, OptumRx senior vice president, Customer
Service. “We look forward to increasing our workforce and enhancing our
ability to provide a quality health care experience to customers.”
“I am pleased that Optum and UnitedHealth Group recognize Jacksonville’s
high-quality workforce and Florida’s excellent business climate,” said
Rep. Crenshaw. “The hundreds of jobs Optum has created here show that
Florida is a premier destination for the growth of innovative businesses
such as Optum. I look forward to a long and successful partnership
between Optum and Florida.”
Hiring is ongoing, and people with health care or customer service
experience are encouraged to apply online at http://careers.unitedhealthgroup.com/.
OptumRx is currently the third-largest pharmacy benefits manager in the
United States, with distinctive expertise and resources, and a proven
track record that has led to significant growth. By the end of this
year, the company will serve more than 25 million people and process
nearly 500 million adjusted retail, mail service and specialty drug
prescriptions annually.
About OptumRx
OptumRx is part of Optum, a UnitedHealth Group (NYSE: UNH) company and a
leading information and technology-enabled health services business
dedicated to making the health system work better for everyone. OptumRx
is an innovative pharmacy benefit management business managing the
prescription drug benefits of commercial, Medicare, Medicaid and other
governmental health plans, as well as those of employers and unions
through a national network of 66,000 community pharmacies and
state-of-the-art mail service pharmacies in California and Kansas, both
of which have earned the prestigious Verified Internet Pharmacy Practice
Sites™ (VIPPS) accreditation by the National Association of Boards of
Pharmacy. Visit www.optum.com
for more information.
About Optum
Optum is a leading information and technology-enabled health services
business dedicated to making the health system work better for everyone.
Optum is comprised of three companies – OptumHealth, OptumInsight and
OptumRx – representing more than 35,000 employees worldwide who
collaborate to deliver intelligent solutions that modernize the health
system, improve overall population health and support Sustainable Health
Communities. Optum serves the broad health care marketplace, including
care providers, plan sponsors, government agencies, life sciences
companies and consumers.
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Copyright Business Wire 2013