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Fitch Affirms The Hanover Insurance Group's Ratings; Outlook Stable

THG

Fitch Ratings has affirmed the 'A-' Insurer Financial Strength (IFS) rating of The Hanover Insurance Company, the principal operating subsidiary of The Hanover Insurance Group (NYSE: THG). Fitch has also affirmed the following ratings for THG:

--Issuer Default Rating (IDR) at 'BBB';

--Senior unsecured notes at 'BBB-'.

The Rating Outlook is Stable. (A full rating list follows at the end of this press release.)

KEY RATING DRIVERS

THG's ratings reflect adequate operating subsidiary capitalization, and Fitch's belief that THG's operating subsidiaries internal capital formation is likely to marginally improve over the intermediate term. GAAP operating leverage (net premium written to shareholders' equity, excluding unrealized gains on fixed income securities) was 1.97x and net leverage was 5.15x at June 30, 2013.

Operating leverage has increased significantly over the last three years nearer to maximum sector credit factor guidelines for the current rating level due largely to acquisitions and limited growth in shareholders' equity. The score for U.S. subsidiaries on Fitch's Prism capital model was 'adequate' at year-end 2012 and the financial leverage ratio (FLR) was 28.6% at June 30, 2013.

Profitability declined over the last three years primarily due to above average catastrophe related losses. THG's calendar-year combined ratio averaged 103.5% for 2010 - 2012 with an average 8.1 points in catastrophe losses.

For the first six months of 2013, THG reported a calendar-year combined ratio of 97.6%, with 3.7 points in catastrophe losses. The underwriting gain for six months improved to $53 million, from an underwriting loss of $21 million for the first six months of 2012. THG's annualized GAAP net income return on equity improved to 10.2%, compared to 2.4% for the full year 2012.

GAAP operating EBIT coverage improved to 5.1x for six months 2013. Parent company cash and investments was $212 million, net of unsettled transactions at June 30, 2012.

THG's future profit potential is buoyed by a hardening premium rate environment across most U.S. property/casualty market segments. Recently, THG has experienced an improving price environment in commercial lines overall and has increased rates in auto, especially commercial auto, in response to higher loss trends.

A more balanced U.S. risk appetite and shifts in the company's geographic mix from traditional northeast markets and from a product perspective towards more specialty commercial lines also positions the company for improved profitability over the intermediate term.

RATING SENSITIVITIES

Key ratings triggers that could lead to a downgrade include: a material and sustained deterioration in the Prism score and/or material increases in GAAP operating leverage from current levels; GAAP operating EBIT coverage below 5x combined with maintenance of parent company cash and investments less than 2x annual interest expense; a material deterioration in underwriting or operating performance relative to peers; and a material deterioration in THG's reserve adequacy.

Key ratings triggers that could lead to an upgrade include underwriting results and consolidated profitability sustained at levels comparable to higher rated peer companies and industry averages; improvement in the Prism score to 'strong'; and maintenance of the run-rate holding company financial leverage ratio below 25%.

Fitch affirms the following ratings with a Stable Outlook:

The Hanover Insurance Group

--IDR at 'BBB';

--7.5% senior notes due 2020 'BBB-';

--6.375% senior unsecured notes due 2021 at 'BBB-';

--7.625% senior unsecured notes due 2025 at 'BBB-';

--8.207% junior subordinated debentures due 2027 at 'BB';

--6.35% subordinated debentures due March 30, 2053 'BB'.

The Hanover Insurance Company

Citizens Insurance Company of America

--IFS at 'A-'.

Additional information is available at 'www.fitchratings.com'.

Applicable Criteria and Related Research:

--'Insurance Rating Methodology' (Aug. 19, 2013).

Applicable Criteria and Related Research:

Insurance Rating Methodology

http://www.fitchratings.com/creditdesk/reports/report_frame.cfm?rpt_id=715468

Additional Disclosure

Solicitation Status

http://www.fitchratings.com/gws/en/disclosure/solicitation?pr_id=803479

ALL FITCH CREDIT RATINGS ARE SUBJECT TO CERTAIN LIMITATIONS AND DISCLAIMERS. PLEASE READ THESE LIMITATIONS AND DISCLAIMERS BY FOLLOWING THIS LINK: HTTP://FITCHRATINGS.COM/UNDERSTANDINGCREDITRATINGS. IN ADDITION, RATING DEFINITIONS AND THE TERMS OF USE OF SUCH RATINGS ARE AVAILABLE ON THE AGENCY'S PUBLIC WEBSITE 'WWW.FITCHRATINGS.COM'. PUBLISHED RATINGS, CRITERIA AND METHODOLOGIES ARE AVAILABLE FROM THIS SITE AT ALL TIMES. FITCH'S CODE OF CONDUCT, CONFIDENTIALITY, CONFLICTS OF INTEREST, AFFILIATE FIREWALL, COMPLIANCE AND OTHER RELEVANT POLICIES AND PROCEDURES ARE ALSO AVAILABLE FROM THE 'CODE OF CONDUCT' SECTION OF THIS SITE. FITCH MAY HAVE PROVIDED ANOTHER PERMISSIBLE SERVICE TO THE RATED ENTITY OR ITS RELATED THIRD PARTIES. DETAILS OF THIS SERVICE FOR RATINGS FOR WHICH THE LEAD ANALYST IS BASED IN AN EU-REGISTERED ENTITY CAN BE FOUND ON THE ENTITY SUMMARY PAGE FOR THIS ISSUER ON THE FITCH WEBSITE.



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