Orange Business Services, a leading global integrated communications
service provider, has won a contract renewal with MAF-Carrefour
Hypermarkets, one of the most prominent names in the Middle East
retailing sector and an Orange Business Services customer for network
infrastructure and ICT solutions since 2008. The 3-year, multimillion
dollar contract extends the international network services agreement
provided by Orange and adds new dimensions, including the management of
domestic WANs in some countries, starting in the UAE.
The additional managed services provided by Orange Business Services
will allow MAF-Carrefour to focus more on its core business operations.
Orange is also providing consultancy services in addition to
international connectivity covering 72 sites across 13 countries in the
Middle East and Africa (MEA) and Caucasus region.
Mr. Ahmad Baghat, Network and Telecom Manager of MAF-Carrefour in the
region, said: “We have a long working relationship with Orange Business
Services across the region and there is a strong and proven track record
of collaboration between us. This has given us enough confidence and
trust in the capability and reliability of Orange that we have
outsourced some important elements of our network and IT services. One
of the ways that Orange works with us as a partner is through customized
in-house Orange service desks at MAF-Carrefour offices, which gives us
the ability to deliver evolving and flexible services to our
internal customers.”
Orange Business Services has 2,000 people working on the B2B market in
the Middle East and Africa and has a clear focus on network and managed
services, cloud-based services through its own cloud VPN, and consulting
expertise. The MEA regional business operates across more than 80
countries from the regional headquarters in Dubai Internet City, UAE,
and supports more than 500 multinational clients, including 200 clients
in the UAE and 100 banks.
Mr Jean-Luc Lasnier, VP and General Manager of Orange Business Services
Middle East & Africa, added: “MAF-Carrefour is a blue chip name in the
regional retail sector and has been a long-term key strategic customer,
so we are delighted to sign this expanded agreement. We were able to use
our substantial experience and strong relationships – from the network
team to the senior leadership team – to counsel MAF-Carrefour on its
international connectivity and we brought new consultancy services and
managed services to the table that will ensure that MAF-Carrefour will
have reliable and secure international and domestic network connectivity
for all of its sites as the business continues to expand.”
About Orange Business Services
Orange Business Services, the Orange branch dedicated to B2B services,
is a leading global integrator of communications solutions for
multinational corporations. With the world's largest, seamless network
for voice and data, Orange Business Services reaches 220 countries and
territories with local support in 166. Offering a comprehensive package
of communication services covering cloud computing, enterprise mobility,
M2M, security, unified communications, videoconferencing, and broadband,
Orange Business Services delivers a best-in-class customer experience
across a global landscape. Thousands of enterprise customers and 1.4
million mobile data users rely on an Orange Business Services
international platform for communicating and conducting business. Orange
Business Services was awarded three of the telecom industry’s highest
accolades at the annual World Communication Awards 2012 – Best Global
Operator, Best Cloud Service and the User’s Choice Award. Orange
Business Services is a five-time winner of Best Global Operator. Learn
more at www.orange-business.com
or follow us on LinkedIn,
Twitter
or Facebook.
Orange is one of the world’s leading telecommunications operators with
annual sales of €43.5 billion in 2012 and has 168,000 employees
worldwide at June 30, 2013. Orange is listed on the NYSE Euronext Paris
(symbol ORA) and on the New York Stock Exchange (symbol ORAN).
Orange and any other Orange product or service names included in this
material are trademarks of Orange or Orange Brand Services Limited.
Copyright Business Wire 2013