NCR
Corporation (NYSE: NCR), the global leader in consumer transaction
technologies, announced today that Lukoil, one of the world’s largest
oil and gas providers, is improving the customer experience and
increasing operational efficiency by deploying NCR’s latest point of
sale (POS) software and hardware for petroleum and convenience stores.
NCR’s
POS solution will be implemented at more than 170 petrol station
convenience stores in Belgium by the end of 2013. The relationship
between NCR and Lukoil is also expanding in Central and Eastern Europe
(CEE) as legacy POS equipment is updated to the new NCR technology. This
covers more than 400 sites in six countries, including the Czech
Republic, Poland, Slovakia, Hungary and Luxembourg
The challenge for Lukoil was to quickly replace its legacy POS services
with a future-proof solution that provides an agile, flexible method of
improving customers’ shopping experiences. This increases efficiency of
in-store operations and helps Lukoil grow its business.
The NCR solution provides all these features, as well as facilitating
cross-functional promotions and rewarding customers for their loyalty
when visiting Lukoil petrol station convenience stores. It also provides
a platform for Lukoil to utilize a NCR Software as a Service (SaaS)
solution, as Lukoil seeks to further enhance the shopper experience in
the future.
“Customers increasingly demand more from their visit to petrol stations
and convenience stores, and assume that mobile and self-service
alternatives will be available,” said Bulat Subaev, Managing Director
for Central Europe and Benelux at Lukoil. “Our focus is to provide an
outstanding customer experience when they visit our facilities, and run
our business effectively and efficiently so we can grow. Our strategic
relationship with NCR meant that we were able to quickly deploy an
innovative, future-proof POS solution that provides outstanding value to
our customers and the Lukoil business.”
Lukoil has grown considerably in CEE as the service station convenience
market continues to provide opportunities for businesses to grow by
meeting the needs of consumers.
”Lukoil is leading the market as they grow their already extensive
international service station business and provide an engaging customer
experience,” said Ronen Levkovich, EMEA vice president of retail sales
at NCR. “Extending the relationship with Lukoil into Belgium and across
CEE, and providing our latest POS solutions, opens the door to more
innovation. Our focus is to help customers, such as Lukoil, build more
efficient, profitable and connected businesses.”
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 450 million transactions daily across
the retail, financial, travel, hospitality, telecom and technology
industries. NCR solutions run the everyday transactions that make your
life easier.
NCR is headquartered in Duluth, Georgia with over 26,000 employees and
does business in 180 countries. NCR is a trademark of NCR Corporation in
the United States and other countries.
Web site: www.ncr.com
Twitter: @NCR_UK,
@NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation
Copyright Business Wire 2013