Canal Insurance Company (Canal), a leading commercial trucking insurer,
and Guidewire Software, Inc. (NYSE: GWRE), a provider of software
products to Property/Casualty insurers, today announced that Canal has
successfully deployed Guidewire BillingCenter® to manage its
billing operations including agency bill.
Canal, an early Guidewire customer that has been in production with
Guidewire ClaimCenter since 2004, decided it needed to update its
billing platform to better serve its agents and customers. BillingCenter
delivered the vast majority of Canal’s functional requirements
out-of-the-box, and based on its ClaimCenter experience, the company
knew the system would be highly flexible and configurable.
“The functional completeness of BillingCenter, along with our
familiarity with its technology platform, contributed to the ease with
which we implemented BillingCenter,” said Adrian Brown, chief
information officer, Canal Insurance.
Canal has implemented BillingCenter across all of its lines of business
and its agent distribution channel and is currently live nationwide.
BillingCenter is enabling Canal to:
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Provide a more seamless billing process approach integrated with
internal and third party systems;
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Standardize billing practices on a single company-wide system reducing
operating costs; and
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Leverage high quality and accurate system data to make informed
business decisions.
“We are already experiencing several benefits from BillingCenter,” said
Crystal Pruitt, billing systems supervisor, Canal Insurance. “We are not
only impressed with the robust functionality and precision that
BillingCenter has brought to our billing transactions, it has given us a
platform for our future growth.”
“We congratulate Canal on its successful implementation of
BillingCenter,” said Alex Naddaff, vice president, Professional
Services, Guidewire Software. “We have a great, longstanding
relationship with Canal, one of our earliest customers, and we are
especially proud to have played a role in this project.”
Guidewire BillingCenter® is a comprehensive billing and receivables
management system built on the core design principles of automation,
control and flexibility. BillingCenter allows you to deliver insurance
your way by making it easier to automate the billing lifecycle; design
flexible billing, payment and delinquency plans; manage agent
commissions; and enable rapid integration with external payment systems.
BillingCenter is available as a standalone system or as part of
Guidewire InsuranceSuite™, and can be integrated to a Property/Casualty
insurer’s legacy systems or third party applications.
About Canal Insurance
Canal Insurance Company, headquartered in Greenville, SC, has
specialized in providing insurance to commercial trucking and specialty
transportation operations through selected professional general agents
for more than 75 years. By offering auto liability, motor truck cargo,
physical damage and truckers general liability coverages, Canal is able
to provide comprehensive options for its insureds.
Rated A- by A.M. Best, Canal Insurance Company continues to grow through
the knowledge and commitment of its employees. For more information
please visit http://www.canalinsurance.com/.
About Guidewire Software
Guidewire builds software products that help Property/Casualty insurers
replace their legacy core systems and transform their business. Designed
to be flexible and scalable, Guidewire products enable insurers to
deliver excellent service, increase market share and lower operating
costs. Guidewire InsuranceSuite™ provides the core systems used by
insurers as operational systems of record. Additional products provide
support for data management, business intelligence, anytime/anywhere
access and guidance and monitoring. More than 150 Property/Casualty
insurers around the world have selected Guidewire. For more information,
please visit www.guidewire.com.
Follow us on twitter: @Guidewire_PandC.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, Guidewire BillingCenter, Guidewire InsuranceSuite,
Guidewire PartnerConnect, Guidewire SolutionConnect, Guidewire Live,
Live Inside, Before & After, Claim Canvas, Viewpoint, Deliver Insurance
Your Way, and the Guidewire logo are trademarks, service marks, or
registered trademarks of Guidewire Software, Inc. in the United States
and/or other countries.
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