Regions
Bank (NYSE: RF) today announced that Lisa Austin, branch manager in
Hot Springs, Ark., is the March 2014 recipient of the Regions Bank
Better Life Award. The Better Life Award is the top honor given to a
Regions associate for outstanding dedication and job performance as well
as exemplary involvement and commitment to the community.
Lisa Austin, left, Regions Bank branch manager in Hot Springs, Ark., speaks with colleague Kathy Jacobsen, right. Austin received Regions' March 2014 Better Life Award. She is known for fostering teamwork and excellent customer service. (Photo: Business Wire)
In addition to the recognition, Regions donates $1,000 in the name of
the recipient to a charity of the winner’s choice; Austin has chosen the
American Cancer Society (ACS) of Garland County, Ark., a group for which
she volunteers. A video profile of Austin is available on the Regions
Financial YouTube channel.
Austin, who joined Regions in 2000, was one of the youngest Regions
associates to ever be promoted to branch manager. Today, her branch
scores consistently high marks for quality customer service because she
sets the bar high for her team and works alongside them to make sure
customers feel special.
“As a manager, Lisa doesn’t ask anybody to give anything she’s not
willing to give,” said Elizabeth Farris, city president for Regions in
Hot Springs. “She creates an atmosphere of fun and joy, which makes
customers happy.”
“I strive to provide good leadership,” Austin said. “I try to do the
best I can and try to be passionate about everything I do.”
That passion often gets noticed. Austin has served in advisory roles for
Regions and is currently a part of the bank’s Emerging Leaders program.
Austin brings that same passion to her life outside of Regions. She
spends much of her spare time hunting, fishing and four-wheeling with
her family. She is a PTA vice president and an ambassador for her local
chamber of commerce.
Last year, Austin served as event chair for the Garland County ACS Relay
for Life.
“She brought so much professionalism to our committee,” said Donna Kaye
Smith of ACS. “Under Lisa’s guidance, we raised more than $200,000 for
the first time ever.”
About The Better Life Award
The Better Life Award is presented monthly to a Regions associate who
lives the company’s mission to make life better for customers,
associates and the communities Regions serves, and who is an example of
the company’s values:
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Put People First
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Do What Is Right
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Focus On Your Customer
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Reach Higher
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Enjoy Life
Regions associates are nominated for the award by their managers and
peers. Regions Chairman, President and Chief Executive Officer Grayson
Hall honors recipients at the company’s headquarters in Birmingham,
Ala., at a meeting broadcast live to offices in the 16 states Regions
serves. In addition to the recognition, associates who earn the Better
Life Award receive an additional week of vacation, a crystal award, and
a $1,000 donation is made in their name to the charity of their choice.
About Regions Financial Corporation
Regions Financial Corporation (NYSE:RF), with $117 billion in assets, is
a member of the S&P 500 Index and is one of the nation’s largest
full-service providers of consumer and commercial banking, wealth
management, mortgage, and insurance products and services. Regions
serves customers in 16 states across the South, Midwest and Texas, and
through its subsidiary, Regions Bank, operates approximately 1,700
banking offices and 2,000 ATMs. Additional information about Regions and
its full line of products and services can be found at www.regions.com.
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Copyright Business Wire 2014