Digital
Insight, an NCR company (NYSE: NCR), announced it will expand its
online banking portfolio to include Shared Access (Entitlements) and
Small Business Payments, including Automated Clearing House (ACH) and
Wires to help financial institutions increase profitability, deepen
loyalty and trust, and reduce fraud. Digital Insight was acquired
by NCR
Corporation in January 2014.
Offered as part of the retail banking platform, the added Digital
Insight online banking solutions enable the company’s more than 1,000
customer financial institutions to attract and engage the unique needs
of profitable small businesses. According to a recent report1,
up to 75 percent of small to middle market businesses consider ACH and
Wires to be an important functionality for online banking and 22 percent
consider Entitlements as an important functionality. To help small
businesses effortlessly make and collect payments through online banking
these features enable users to:
-
ACH/Wires:
-
Accelerate payments and streamline payroll for better money
management
-
Make and collect payments to-and-from vendors and other businesses
-
Schedule future-dated payments
-
Review and manage payments history
-
Shared Access (Entitlements):
-
Add users and set permissions with a few clicks
-
Expanded account access enables additional parties to view account
information, track transaction history and make payments
-
Ability to set transaction approval limits for payments
“As our financial institution customers continue to serve more small
businesses, we’re committed to providing them with tools to best meet
both the financial institution and the end users’ unique needs,” said
Himmat Randhawa, Product Manager at Digital Insight. “By adding these
key small business capabilities to our retail online banking platform,
financial institutions are helping small businesses on the platform that
they are accustomed to and not offering them a solution that is too big
for their needs.”
Shared Access, ACH and Wires helps drive profitability for financial
institutions by generating additional fee income, lowering the cost to
serve on a single platform and driving higher engagement with small
businesses across a wider set of products and services.
“Most small businesses do not need an expensive cash management
product,” said Kimberly Sambuchi, Electronic Banking Manager at
MutualOne Bank. “Digital Insight’s Entitlements have helped us expand
beyond our consumer product offerings to provide our small business
customers with a solution they need, without the exorbitant fees they
would pay at a larger financial institution.”
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About Digital Insight
Digital
Insight, an NCR company, helps banks and credit unions achieve their
goals and grow by offering innovative online and mobile banking
solutions that make it easier for consumers and businesses to manage
their money. Our proven banking innovations give financial institutions
the flexibility and control to engage more, increase retention and
cross-sell effectively.
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 485 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.
NCR is headquartered in Duluth, Georgia with approximately 29,000
employees and does business in 180 countries. NCR is a trademark of NCR
Corporation in the United States and other countries.
1 2013 Business Internet Banking Annual Report
Copyright Business Wire 2014