RingCentral,
Inc. (NYSE:RNG), a leading provider of cloud
business communications solutions, today announced that Teles
Properties, a luxury real estate company on the California coast,
selected RingCentral Office to unify its eleven offices and hundreds of
agents onto a single, integrated, mobile-friendly business phone system.
With RingCentral, Teles has streamlined communications with its
customers and between employees across all the locations with a central
number, automated attendant and the ability to easily transfer calls
between offices. For better client relations, Teles agents can use their
single business phone number to make and receive calls in their office
and on their mobile phones, as well as receive faxes and communicate via
text to ensure fast response to client needs.
Named one of the Fastest Growing Companies in 2013 by Inc Magazine,
Teles Properties’ legacy PBX phone system was simply unable to keep up
with the agency’s rapid growth and end users’ evolving mobility needs.
Before implementing RingCentral, Gene Maggio, Teles’ director of
technology, was bogged down with maintaining disparate phone systems and
the tedious IT requests that had become too time-consuming and difficult
to manage. With regular and costly technician visits and outdated
hardware, Maggio had to find a cost-effective and scalable solution to
match the company’s mobile and scalability demands.
“To juggle multiple offices and agents always on the go, we need a
communications solution that can consistently connect everyone, whether
they are at a home showing or on their way to their next appointment,”
explained Maggio. “It used to take days to set up a new agent on the old
phone systems, and now, with RingCentral we can set them up in minutes.
Our dispersed workforce requires no training with the RingCentral Mobile
App; it’s truly click and go.”
RingCentral’s cloud-based solution provides integrated communications
anywhere, anytime. It gives employees the flexibility to use just one
phone number on a variety of business and personal devices including
smartphones, tablets, desk phones and PCs. This ability to differentiate
between business and personal calls is a strong advantage in an industry
such as real estate where agents are mobile and need to be consistently
available, but would also like to maintain separation between their
business and personal lives.
“RingCentral provides the flexibility and functionality that allows our
agents to set their own hours and utilize advanced collaboration
features such as SMS and conferencing via the mobile app,” explains
Maggio. “We have been able to consolidate all of our communication needs
into our one RingCentral business phone solution, all of which I can
manage remotely on my smartphone.”
To learn more about the RingCentral Office solution that combines voice,
fax, text, conferencing and HD video meetings into a single, unified
platform in the cloud, visit Follow RingCentral on Facebook at facebook.com/ringcentral
and Twitter at twitter.com/ringcentral.
About RingCentral
RingCentral,
Inc. (NYSE:RNG) is a leading provider of cloud-based business
communications solutions. Easier to manage and more flexible than
on-premises communications systems, RingCentral’s cloud solution meets
the needs of modern distributed and mobile workforces, while eliminating
the expense and complications of on-premises traditional hardware-based
systems and software. RingCentral is headquartered in San Mateo, Calif.
RingCentral, the RingCentral logo and RingCentral Office are trademarks
of RingCentral, Inc.
Copyright Business Wire 2014