UnitedHealth Group (NYSE:UNH) and its benefits and services businesses,
UnitedHealthcare and Optum, are taking immediate action to help people
in Arkansas, Alabama, Iowa, Kansas, Louisiana, Mississippi, Nebraska,
Oklahoma and Tennessee, who may be affected by the recent tornadoes.
This includes a free emotional-support line to help people in the
affected communities and assisting health plan participants who may be
affected and need to make alternate arrangements to ensure continuity of
care.
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Free Help Line: Optum, a leading health and behavioral health
services company, is offering a free emotional-support help line.
The
toll-free number, 866-342-6892, will be open 24 hours a day, seven
days a week, for as long as necessary. The service is free of charge
and open to anyone. Specially trained Optum mental health specialists
help people manage their stress and anxiety so they can continue to
address their everyday needs. Callers may also receive referrals to
community resources to help them with specific concerns, including
financial and legal matters.
Along with the toll-free help
line, emotional-support resources and information are available online
at www.liveandworkwell.com.
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Help Finding a Network Care Provider, Early Refills: Plan
participants who need help finding a care provider in the
UnitedHealthcare network or early prescription refills can call
customer care at the number located on the back of their medical ID
card.
For plan participants who may have misplaced their
medical ID card, call 866-633-2446, 8 a.m.-8 p.m. (in the local
time zone), Monday through Friday. People enrolled in
employer-sponsored and individual health plans who have a smartphone
can download the free Health4Me app, which provides instant
access to their ID card, network care providers, their personal health
benefits and more. The Health4Me app is available as a free download
at the Apple iTunes App Store and the Android Market on Google Play.
About UnitedHealth Group
UnitedHealth Group (NYSE: UNH) is a
diversified health and well-being company dedicated to helping people
live healthier lives and making health care work better. With
headquarters in Minnetonka, Minn., UnitedHealth Group offers a broad
spectrum of products and services through two business platforms:
UnitedHealthcare, which provides health care coverage and benefits
services; and Optum, which provides information and technology-enabled
health services. Through its businesses, UnitedHealth Group serves more
than 80 million people worldwide. For more information, visit
UnitedHealth Group at www.unitedhealthgroup.com.
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Copyright Business Wire 2014