WNS (Holdings)
Limited (WNS) (NYSE:WNS), a leading provider of global Business Process
Management (BPM) services, has been identified as a ‘Leader’ in
NelsonHall’s NEAT assessment for Overall Social Media BPO.
“It’s an honor for us to be recognized as a ‘Leader’ in NelsonHall’s
NEAT assessment for Social Media BPO. WNS has created a unique framework
for Social Media services by leveraging our proprietary tools, including
the WNS
Analytics Decision Engine (WADESM) and
ProGenie 7.01. These tools, combined with our data and Web analytics
capabilities, are enabling clients to harness the true potential of the
social media space for their businesses,” said Keshav R. Murugesh, Group
CEO, WNS.
WNS’s Social Media framework devises a three-step model of learning and
reviewing the client’s existing processes, analyzing the desired
strategy and finally, defining a service delivery model. These services
are offered across industries, including Insurance, Travel and Leisure,
Retail and Consumer Products, Utilities, Banking and Financial services.
The framework also combines customer interaction and analytics services
to offer a holistic ‘Social’ services platform to the clients. WNS has
over 2,000 professionals working with global clients in the Analytics
domain.
NelsonHall is one of the industry’s leading BPM and outsourcing analyst
firms. The NelsonHall (vendor) Evaluation & Assessment Tool (NEAT) score
is based on a combination of analyst assessment (principally around
measurements of the ability to deliver immediate client benefit) and
feedback from client interviews (principally measurements of levels of
partnership and ability to meet future client requirements).
About WNS
WNS (Holdings) Limited (NYSE: WNS) is a leading global business process
management company. WNS
offers business value to 200+ global clients by combining operational
excellence with deep domain expertise in key industry verticals
including Travel, Insurance, Banking and Financial Services,
Manufacturing, Retail and Consumer Packaged Goods, Shipping and
Logistics, Healthcare and Utilities. WNS
delivers an entire spectrum of business process management services such
as finance and accounting, customer care, technology solutions, research
and analytics and industry specific back office and front office
processes. As of March 31, 2014, WNS
had 27,020 professionals across 34 delivery centers world-wide including
China, Costa Rica, India, the Philippines, Poland, Romania, South
Africa, Sri Lanka, United Kingdom and the United States. For more
information, visit www.wns.com.
Safe Harbor Provision
This document includes information which may constitute forward-looking
statements made pursuant to the safe harbor provisions of the Private
Securities Litigation Reform Act of 1995, the accuracy of which are
necessarily subject to risks, uncertainties, and assumptions as to
future events. Factors that could cause actual results to differ
materially from those expressed or implied are discussed in our most
recent Form 20-F and other filings with the Securities and Exchange
Commission. WNS undertakes no obligation to update or revise any
forward-looking statements, whether as a result of new information,
future events, or otherwise.
Copyright Business Wire 2014