8x8, Inc. (NASDAQ:EGHT), a provider of cloud
contact center, unified communications and collaboration solutions,
and Call Center IQ, a
resource hub and advisory community for call center and customer
experience professionals, will be hosting a no cost live web panel
discussion entitled “5
Ways to Boost Your Contact Center Numbers” on Thursday, July 10,
2014 from 1:00 - 2:00 PM ET.
During the webinar, leading experts on contact center operations,
workforce management, and quality management will reveal how cloud-based
contact center applications can help call centers:
-
Manage staffing levels to pay for just the right expertise for
customer interactions.
-
Improve performance over time, with cloud-based software that monitors
agents and learns from real-world data.
-
Cut capital expenditures for servers and PBXs.
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Get IT and labor savings by eliminating on-premises equipment
management.
-
Cut software maintenance fees with service that is automatically,
seamlessly updated in the cloud.
Panelists will include David Pahlman, president of Teleopti, the global
leader in Workforce Management (WFM) software for contact centers, Mike
Butts, director of product marketing at KnoahSoft, provider of workforce
optimization (WFO) solutions, and Max Ball, product marketing manager at
8x8.
To register for this live web panel discussion webcast, please visit: http://www.callcenter-iq.com/cm-tools-and-technologies/webinars/8x8-presents-5-ways-to-boost-your-contact-center-n/.
About 8x8,
Inc.
8x8, Inc. (NASDAQ:EGHT) is the trusted provider of secure and reliable
cloud-based unified communications and virtual contact center solutions
to more than 37,000 small, midsize and distributed enterprise
organizations operating in over 40 countries across six continents.
8x8's out-of-the-box cloud solutions replace traditional on-premise PBX
hardware and software-based systems with a flexible and scalable
Software as a Service (SaaS) alternative, encompassing cloud business
phone service, cloud
contact center solutions, and web conferencing. For additional
information, visit www.8x8.com, or
www.8x8.com/UK or connect with 8x8
on Google+, Facebook, LinkedIn and Twitter.
Copyright Business Wire 2014