Walgreens (NYSE:WAG) (NASDAQ:WAG) today introduced its new “Balance
Rewards for healthy choices™” initiative to help participants modify
behavior risk factors associated with the nation’s most urgent public
health issues. This marks the first community pharmacy program that
includes behavior change training based on noted psychologist Dr. B.J.
Fogg’s methodology. The initiative, one of the pillars of Walgreens 81
million active member Balance® Rewards loyalty program, will
incent adoption of healthy habits and reward those choices with Balance
Rewards points.
To better support Balance Rewards participants to make healthy choices
related to physical activity, smoking cessation and chronic disease
management, select Walgreens pharmacists and Walgreens online Pharmacy
Chat agents are receiving first-of-its-kind behavior change training led
by Dr. Fogg. The training provides pharmacists and Walgreens online
Pharmacy Chat agents with the knowledge and resources needed to provide
wellness coaching using the Tiny Habits® method – Fogg’s
approach to behavior change that encourages simple steps, or
micro-habits, that lead to a healthier life.
“Adopting a consistently healthy action like practicing a balanced diet,
exercising more or changing other lifestyle habits is typically not
easy,” said Kermit Crawford, Walgreens president of pharmacy, health and
wellness. “Through our Balance Rewards for healthy choices initiative,
Walgreens encourages participants to adopt healthy actions with the
added support and guidance of our pharmacists and Walgreens online
Pharmacy Chat agents trained on Dr. Fogg’s Tiny Habits approach. This is
a perfect fit for a community pharmacy based program in which our
pharmacists have frequent contact with consumers.”
Fogg said, “Pharmacists are respected and trusted sources for ongoing
support and can help people recognize that they’re succeeding on their
health care journey with small steps. That feeling of making progress
can help participants form healthy habits.”
To fuel the initiative, program members can earn Walgreens Balance
Rewards loyalty program points by participating in various
health-related programs and tracking progress toward a goal. The program
makes this easy through the optional use of mobile devices and apps.
Future program enhancements could include awarding points for adopting
healthy eating habits.
Also, health plans and other payers will have the ability to define
additional activities for their members to earn Balance Rewards points
that help payers meet higher patient engagement, HEDIS and 5 Star goals.
Balance Rewards for healthy choices includes three key elements and a
number of early initiatives, and it will expand over time.
Get Fit – exercise and activity
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Participants earn points for activities like walking, running and
biking, and can automatically track activities by connecting their
Balance Rewards account with fitness devices and apps such as
MapMyFitness, Lose It!, MyFitnessPal and RunKeeper. Compatible health
and fitness devices include Fitbit and Withings as well as more than
40 other devices.
Manage Health – adopting healthy habits
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Walgreens now offers Balance Rewards points for participants who track
their blood pressure and glucose levels at home. Participants using
iHealth blood pressure and glucose monitors can connect their Balance
Rewards account to the device to automatically track their data.
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The program also offers Balance Rewards points through Walgreens new
smoking cessation program launching in September. The program will
include: smoking cessation content and tools on Walgreens.com;
individual support through the Walgreens online Pharmacy Chat; and
tools to enable participants to track their progress toward smoking
cessation while earning Balance Rewards points. Additional program
features will be added in the coming months.
“Pharmacy Chat
will support participants by helping them better understand the path
to smoking cessation, including setting a quit date, optimally using
over-the-counter and prescription medications, as well as utilizing
other tools and supports,” said Harry Leider, M.D., Walgreens chief
medical officer.
Eat Right – a healthy, balanced diet
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Using a digitally connected scale or logging their results manually,
participants can earn points each time their weight is checked.
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A nutritional behavior change program is planned for addition to the
Balance Rewards for healthy choices website in the coming months.
Click
here to view or download additional resources related to Balance
Rewards for healthy choices.
For more information about how to report and earn points on healthy
activities and the complete terms and conditions of the program, please click
here.
About Walgreens
As the nation's largest drugstore chain with fiscal 2013 sales of $72
billion, Walgreens (www.walgreens.com)
vision is to be the first choice in health and daily living for everyone
in America, and beyond. Each day, in communities across America, more
than 8 million customers interact with Walgreens using the most
convenient, multichannel access to consumer goods and services and
trusted, cost-effective pharmacy, health and wellness services and
advice. Walgreens scope of pharmacy services includes retail, specialty,
infusion, medical facility and mail service, along with online and
mobile services. These services improve health outcomes and lower costs
for payers including employers, managed care organizations, health
systems, pharmacy benefit managers and the public sector. The company
operates 8,215 drugstores in all 50 states, the District of Columbia,
Puerto Rico and the U.S. Virgin Islands. Walgreens digital business
includes Walgreens.com, drugstore.com, Beauty.com, SkinStore.com and
VisionDirect.com. Take Care Health Systems is a Walgreens subsidiary
that manages more than 400 in-store convenient care clinics throughout
the country.
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Copyright Business Wire 2014