GE’s Intelligent Platforms business (NYSE:GE) today announced that
Equipment Insight, a new breakthrough Industrial Internet solution from
GE Predictivity, has been selected as the enabling technology behind a
new services program called RootsTM InSite Support*. This new
service program is being launch to better support GE’s Roots blowers,
compressors and controls customers. Roots InSite Support combines GE
hardware and software to deliver the insight that customers need to
maximize the performance of local site equipment in the form of an
after-market service offering. This insight comes from the OEM experts
that designed the equipment.
GE is one of the largest Original Equipment Manufacturers (OEM) in the
world, offering its Roots blowers, compressors and controls to the
Wastewater industry and other industrial sectors. With the new InSite
Support service program, GE can provide actionable information,
responsive troubleshooting and problem-solving support to help keep
these valuable assets running smoothly to avoid unnecessary downtime and
associated costs.
With Roots InSite Support, a team of GE controls and rotating equipment
experts can provide early detection of equipment problems to avoid
extended outages and deliver seamless visibility to critical data for
improved decision support. The solution also gives Roots customers
easier access to those GE experts.
“Today’s OEMs are being pressed to deliver higher levels of service to
customers without increasing cost,” said Steve Pavlosky, Solutions
Ecosystem Leader for GE Intelligent Platforms. “GE Oil & Gas, for
instance, was looking to monitor their equipment and share asset
information with their end users. Equipment Insight was a perfect fit.
We provided the infrastructure that helps GE Oil & Gas get closer to
their customers by enabling a service the customer needs on a machine
they know.”
“Equipment Insight is what makes this services program so robust,” said
Marc Lindenmuth, Product Manager at GE Oil & Gas. “The simplification of
machine to device and device to cloud gave us a platform from which to
build now and into the future. And, the security benefits of leveraging
a holistic GE solution based on the Industrial Internet investments that
the company is making, coupled by the flexibility to layer Equipment
Insight on top of any brand of controller or intelligent device, made it
easy to select it as the core platform our Roots InSite Support service
offering.”
“As one of the world’s largest OEMs,” said Pavlosky, “GE has the
experience and vast installed base to harness the power of today’s
technological transformation – elastic computing power, ubiquitous
connectivity and cloud computing -- and make it work for companies of
any size.”
For more information on GE’s Roots blowers, compressors and controls,
click here
or type in to your browser: http://www.ge-energy.com/about/oil_and_gas.jsp
For more information on Equipment Insight, click here
or type into your browser: www.ge-ip.com/equipmentinsight.
About GE
GE (NYSE:GE) works on things that matter. The best people and the best
technologies taking on the toughest challenges. Finding solutions in
energy, health and home, transportation and finance. Building, powering,
moving and curing the world. Not just imagining. Doing. GE works. For
more information, visit the company's website at www.ge.com.
*Service mark of General Electric Company
© 2014 General Electric
Company. All rights reserved.
Copyright Business Wire 2014