NCR
Corporation (NYSE: NCR), the global leader in consumer transaction
technologies, announced today that ratiopharm
arena in Neu-Ulm, Germany has chosen NCR to quickly move customers
through vendor lines and get them back to the action. The NCR
point-of-sale (POS) solution integrates innovative contactless
technology from payment
solution services GmbH, allowing consumers to quickly and
conveniently purchase food and drink using their RFID-enabled ratiopharm
arena card.
ratiopharm arena holds up to 9,000 visitors for concerts and sporting
events. The forty RealPOS™
25 terminals deployed at ratiopharm arena are easy to operate thanks
to their intuitive touchscreen, increasing the productivity of venue
employees.
“We aim to provide the best possible customer service for our guests,”
said Vera Gauß, Controlling at ratiopharm arena. “Deploying technology
that integrates with our card system speeds up transactions for
visitors, and provides the reliability and functionality that we need.
We selected NCR and payment solution services because of their
established relationship and innovative technology suited to the demands
of entertainment venues.”
The entire venue is being furnished with cashless, efficient and
energy-saving catering services. The ratiopharm arena card is equipped
with an RFID chip for contactless payment and allows visitors to simply
and quickly complete food and beverage transactions. To pay, visitors
place the card on the reader and the amount is deducted. The display on
the RFID reader is connected to NCR POS technology, showing the billing
amount as well as the amount remaining on the card so that customers can
keep track of their balance.
“A reliable and easy transaction is important for an arena with high
customer volumes, since every second removed from a transaction
contributes to improved income and profits,” said Stefan Clemens, retail
area sales leader, NCR Germany. “The benefits of the NCR solution that
ratiopharm arena chose, in terms of improved efficiency and
productivity, are crucial to improving the customer experience and
enabling a rapid return on their investment.”
The e-payment system is completely functional offline and highly
reliable. With an eye toward the future, various subsystems can be
integrated, such as ticketing, admission, parking and stays at local
hotels. The solution should help create a positive impact on sales
volume and customer satisfaction with flexibility for the arena to add
new features and services going forward.
“In the end, all those involved benefit from the cashless payment
system,” said Sascha Busse, CEO of payment solution services. “Arena
visitors no longer have to search for the right amount of change or deal
with long queues when they want to purchase food and beverages. At busy
times, staff members can now handle purchases more quickly and easily,
increasing customer satisfaction while lowering operating costs for the
arena.”
About payment solution services
payment solution services GmbH, a wholly owned subsidiary of payment
solution AG, is a young and innovative company in the e-payment and
stadium consulting sectors.
In 2007, payment solution services GmbH and its parent company developed
the full service operator model, which revolutionized cashless
transactions in stadiums and arenas. It has already been installed in a
number of stadiums and arenas.
Further information about payment solution is available at www.paymentsolution.biz.
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 485 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.
NCR is headquartered in Duluth, Georgia with approximately 29,000
employees and does business in 180 countries. NCR is a trademark of NCR
Corporation in the United States and other countries.
Web sites: www.ncr.com,
http://www.ncrsilver.com
Twitter:
@NCRCorporation
Facebook:
www.facebook.com/ncrcorp
LinkedIn:
www.linkedin.com/company/ncr-corporation
YouTube:
www.youtube.com/user/ncrcorporation
Copyright Business Wire 2014