Sallie Mae, the nation’s saving, planning and paying for college
company, today announced a new online resource to help customers
effectively manage their private education loans. Available to current
and prospective customers at SallieMae.com,
Managing
Your Loans is the one-stop resource for straightforward,
comprehensive information.
The tools and resources available at Managing
Your Loans are especially timely, given that for many students,
their grace period—the time after leaving school during which payments
are not required—ends next month. Visitors may complete a monthly budget
worksheet, use a calculator to understand how accrued interest could
affect a loan balance, download forms for cosigner release and extended
repayment and review an online payment how to guide, among other tools.
“For more than 40 years, Sallie Mae has been a trusted partner in
helping students and families reach the dream of a higher education and
that partnership doesn’t end at graduation,” said Charlie Rocha, senior
vice president, Sallie Mae. “We are invested in the success of our
customers, and through Managing
Your Loans, families may enter this next phase of paying for college
well informed, prepared for the loan payment process and aware of the
resources available to help them succeed.”
In addition to information on loan payments, examples of loan payment
application and allocation, tax benefits, and tips on creating
successful payment habits, Sallie Mae’s Managing
Your Loans offers private student loan customers clear information
about topics including:
-
Paying and managing your loan: Includes all aspects of
effective account management, payment options, payment allocation,
student loans and credit scores, and ways to help lower loan costs.
-
Cosigner information: Provides information on the roles and
responsibilities of a cosigner, including information on cosigner
release.
-
Military benefits: Offers clear and concise information
regarding private education loan-related benefits for servicemembers,
including the Servicemembers Civil Relief Act, and information on the
dedicated Sallie Mae military customer service team.
-
Special situations: Provides information and an explanation of
the assistance available to customers who experience special
circumstances or payment difficulties.
-
Sallie Mae’s industry-leading customer benefits: Explains how
Smart Option Student Loan customers may earn rewards for paying on
time; advises customers of Sallie Mae’s Free Quarterly FICO Score
benefit that will provide quarterly FICO scores to students with a
Sallie Mae Smart Option Student Loan disbursed in academic year
2014-2015. Sallie Mae is the first private student lender to offer
this important benefit.
The new Managing
Your Loans section of SallieMae.com
coincides with the company’s launch of its new customer service
operation focused on quality customer service and compliance. The new
servicing operation is the latest critical step in Sallie Mae’s
strategic separation into two companies. Customers may now reach Sallie
Mae at 800-4-SALLIE (1-800-472-5543) or via mail at Sallie Mae, PO Box
3319, Wilmington, DE 19804.
Join the conversation on how to save, plan and pay responsibly for
college at Facebook.com/SallieMae
and Twitter.com/SallieMae.
To learn more about the company transition, visit www.salliemae.com/future.
Sallie Mae (NASDAQ: SLM) is the nation’s saving, planning, and
paying for college company. Whether college is a long way off or just
around the corner, Sallie Mae offers products that promote responsible
personal finance including private education loans, Upromise rewards,
scholarship search, college financial planning tools, insurance, and
online retail banking. Learn more at SallieMae.com.
Commonly known as Sallie Mae, SLM Corporation and its subsidiaries are
not sponsored by or agencies of the United States of America.
Copyright Business Wire 2014