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First Choice Emergency Room Receives 2014 Press Ganey Guardian of Excellence Award(SM) for Achieving 95th Percentile in Patient Experience

LEWISVILLE, Texas, Nov. 4, 2014 /PRNewswire/ -- First Choice Emergency Room, an Adeptus Health company (NYSE: ADPT), is proud to announce it has been named a 2014 Guardian of Excellence Award winner by Press Ganey Associates, Inc. The Guardian of Excellence Award recognizes top-performing facilities that consistently achieved the 95th percentile of performance in Patient Experience nationwide.

First Choice Emergency Room

"We are honored to be receiving the Guardian of Excellence award again in 2014," said Thomas S. Hall, President and CEO of Adeptus Health. "This award represents our team's commitment to delivering the highest quality of emergency medical care to our patients each and every day."

First Choice Emergency Room is revolutionizing the delivery of emergency medical services for adult and pediatric emergencies by offering patients convenient, neighborhood access to emergency medical care. First Choice Emergency Room facilities are innovative, freestanding, and fully equipped emergency rooms with state of the art diagnostic technology (CT Scanners, Ultrasound, and Digital X-ray) and on-site labs. Furthermore, each facility is staffed with board-certified physicians and emergency trained registered nurses.

The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.

"We are proud to partner with First Choice Emergency Room," said Patrick T. Ryan, CEO of Press Ganey. "The award is a testament to the organization's commitment to reduce patient suffering and deliver more patient-centered care. By achieving and sustaining this level of excellence, First Choice Emergency Room is benefiting patients and helping advance the quality of health care."

Press Ganey is the nation's leading health care performance improvement company and partners with more than 11,000 health care facilities, including more than half of all U.S. hospitals, to measure and improve the patient experience.

Contact:
Jamie Tinsley

713-752-1928
jamie.tinsley@hkstrategies.com
 

About Adeptus Health Inc.
Adeptus Health Inc. owns and operates First Choice Emergency Room, and, together with Dignity Health, Dignity Health Arizona General Hospital.  First Choice Emergency Room (FCER.com) is the nation's leading network of independent freestanding emergency rooms; it is both the largest and the oldest. First Choice Emergency Room is revolutionizing the delivery of emergency medical services for adult and pediatric emergencies by offering patients convenient, neighborhood access to emergency medical care. First Choice Emergency Room facilities are innovative, freestanding, and fully equipped emergency rooms with a complete radiology suite of diagnostic technology (CT scanner, Ultrasound, and Digital X-ray) and on-site laboratory. All First Choice Emergency Room locations are staffed with board-certified physicians and emergency trained registered nurses. First Choice Emergency Room has facilities in Austin, Dallas/Fort Worth, Houston, San Antonio, Colorado Springs and Denver. According to patient feedback collected by Press Ganey Associates Inc., First Choice Emergency Room provides the highest quality emergency medical care and received the 2013 Press Ganey Guardian of Excellence for exceeding the 95th percentile in patient satisfaction nationwide.

Press Ganey Associates, Inc.
Recognized as a leader in performance improvement for nearly 30 years, Press Ganey partners with more than 11,000 health care organizations worldwide to create and sustain high-performing organizations, and, ultimately, improve the overall health care experience. The company offers a comprehensive portfolio of solutions to help clients operate efficiently, improve quality, increase market share and optimize reimbursement. Press Ganey works with clients from across the continuum of care – hospitals, medical practices, home care agencies and other providers – including more than 50% of all U.S. hospitals. For more information, visit www.pressganey.com.

Logo - http://photos.prnewswire.com/prnh/20141104/156494LOGO

SOURCE First Choice Emergency Room



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