NGC today announced that it received more top 10 rankings than any other
PLM provider in the 2014 RIS Software LeaderBoard. NGC received
nine #1 rankings and 25 overall top 10 rankings in the influential guide
to best-in-class retail technology software companies.
For this year's Software LeaderBoard, nearly 400 retailers evaluated 99
software vendors across 50 categories. NGC received #1 rankings in the
following categories, all of which are critical measures of customer
service and support, technical excellence and return on investment:
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#1 – Customer Satisfaction by Tier One Retailers
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#1 – Quality of Support by Tier One Retailers
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#1 – Quality of Service by Tier One Retailers
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#1 – Overall Performance by Tier One Retailers
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#1 – Total Cost of Operations by Tier One Retailers
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#1 – Return on Investment by Tier One Retailers
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#1 – Ease of Installation and Integration by Tier One Retailers
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#1 – Ease of Administration and Maintenance by Tier One Retailers
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#1 – Recommendation by Tier One Retailers
NGC’s other top 10 rankings included:
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#2 – Return on Investment
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#2 – Recommendation
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#2 – Technology Innovation by Tier One Retailers
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#2 – Ease of Installation and Integration
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#3 – Quality of Support
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#3 – Quality of Service
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#4 – Apparel Customer Satisfaction Leaders
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#4 – Overall Performance
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#4 – Software Reliability by Tier One Retailers
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#4 – Ease of Administration
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#5 – Technology Innovation
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#5 – Total Cost of Operations
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#5 – Targeted Solution Vendor Leaders
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#5 – Customer Satisfaction for Targeted Solution Vendors
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#9 – Top Vendors in Customer Satisfaction
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#9 – Customer Satisfaction for Mid-Sized Vendor Leaders
“NGC’s results in the 2014 Software LeaderBoard represent a stellar
accomplishment,” said Joe Skorupa, editorial director, RIS News.
“NGC has obviously set very high goals for customer satisfaction and
software performance, and the results speak for themselves in this
year’s RIS LeaderBoard.”
Now in its 14th year, the RIS Software LeaderBoard is
based entirely on retailer evaluations, providing a real-world view of
software vendors’ performance. It ranks technology vendors based on
customer satisfaction across a wide range of criteria, serving as an
objective guide to help retailers find the vendors and solutions they
need.
“NGC is honored to receive such outstanding recognition,” said Mark
Burstein, president of sales, marketing and R&D, NGC. “However, the
thing that matters most to us is that these positive rankings were based
entirely on customer feedback. Our performance in the RIS
LeaderBoard further motivates us to strive for continued excellence in
service and support, and to keep NGC’s customers front and center in
everything we do.”
About NGC
NGC Software is a leading provider of Product Lifecycle Management
(PLM), Supply Chain Management, ERP and Shop Floor Control software and
services for brands, retailers and consumer products companies. NGC
solutions help increase profitability, reduce costs, improve speed to
market and product quality, and manage compliance and testing. NGC
earned 25 top-10 rankings, including 9 #1 rankings, in the 2014 RIS
News Software LeaderBoard and has received top rankings by leading
industry analysts. In addition, NGC has been recognized as a top 100
supply chain and logistics company by Inbound Logistics, SupplyChainBrain and Supply
& Demand Chain Executive.
NGC customers include A|X Armani Exchange, Aeropostale, Billabong,
Carter’s, Destination XL, Hugo Boss, Jos. A. Bank, Marchon Eyewear,
Spanx, Swatfame, VF Corporation, and many others. NGC has offices in
Miami, New York, Los Angeles, Canada, China, India, Mexico, and El
Salvador and is a wholly owned subsidiary of American Software Inc.
(NASDAQ: AMSWA). For more information, visit www.ngcsoftware.com.
Forward-Looking Statements: This press release contains
forward-looking statements that are subject to substantial risks and
uncertainties. There are a number of factors that could cause actual
results to differ materially from those anticipated by statements made
herein. These factors include, but are not limited to, continuing U.S.
and global economic uncertainty, the timing and degree of business
recovery, unpredictability and the irregular pattern of future revenues,
dependence on particular market segments or customers, competitive
pressures, delays, product liability and warranty claims and other risks
associated with new product development, undetected software errors,
market acceptance of the Company’s products, technological complexity,
the challenges and risks associated with integration of acquired product
lines, companies and services, as well as a number of other risk factors
that could affect the Company’s future performance. For further
information about risks the Company and American Software could
experience as well as other information, please refer to American
Software, Inc.’s current Form 10-K and other reports and documents
subsequently filed with the Securities and Exchange Commission. For more
information about risks the Company could face as well as other
information, contact Vincent C. Klinges, Chief Financial Officer,
American Software, Inc., 470 East Paces Ferry Rd., Atlanta, GA 30305,
(404) 261-9777. FAX: (404) 264-5206 INTERNET: www.amsoftware.com
Copyright Business Wire 2014