Concentrix and Cisco Win "Best in the World for Business Partnership" Award

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US: David Parker | +1-919-525-6747 | dlparker@us.concentrix.com

Concentrix and Cisco Win "Best in the World for Business Partnership" Award

Companies recognized internationally for outstanding business partnership

 December 17, 2014 - On November 14 at the Contact Center World Global Best in the World conference (held in Las Vegas), Concentrix and Cisco won the gold award for "Best in the World for Business Partnership". During the award ceremony the companies were honored for their joint commitment to excellence and the integrity of their partnership, which began over a decade ago.

"'Best in the World for Business Partnership' is the public proof of a private commitment to follow through on integrity, respect, innovation, and ambition on the part of Concentrix and Cisco," said Valerie Sujobert, Service Manager, Cisco Systems, Inc., "and we couldn't be more proud." 

The Concentrix-Cisco relationship was forged over time through a "joint commitment to each other," as described by Chris Caldwell, President of Concentrix Corporation. "The partnership has continued to thrive and develop over the course of more than a decade, and is rooted in a passionate commitment to high value customer engagement and demonstrated through shared business aims and challenges."

Concentrix and Cisco previously secured the Outsourcing Partnership Award at the Contact Center World Conference in Lisbon in June, where they qualified to present in Las Vegas by winning regionals for Europe, Middle East and Africa. Judges described the relationship as "going far beyond a client/outsourcing relationship. courageous, collaborative and committed to staff engagement. The potential for development. has engendered an overwhelming sense of unity."

During the "Best in the World" conference, Concentrix and Cisco provided an overview of their unique blended delivery model. The presentation focused on five key differentiators which contribute directly to the value of the partnership, including communication and flexibility. Discussions included platform coverage on a weekly and monthly basis, and the use of telepresence to ensure face-to-face interactions in building rapport. Both companies were also consistently willing to reassess the relationship, which has resulted in greater teamwork and increased productivity.

The first-place world ranking of Concentrix and Cisco for Business Partnership came as a result of masterful collaborative efforts throughout qualifying events, and is evidence of many more such landmark achievements to come.  

About Concentrix 

Concentrix Corporation, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a global leader in high value business services, focused on process optimization, customer engagement strategy, technology innovation, and ecosystem performance. Our holistic approach to customer engagement, deep domain expertise and process innovation enables us to deliver unique, transformational solutions for our clients. For information and recent news, please visit www.concentrix.com. Follow Concentrix and SYNNEX on Twitter, Facebook and LinkedIn from the "Social Communities" section of the SYNNEX Global Site at http://www.synnex.com/.

About SYNNEX
SYNNEX Corporation (NYSE: SNX), a Fortune 500 corporation, is a leading business process services company, optimizing supply chains and providing customer care solutions for its clients. The Company distributes a broad range of information technology systems and products, and also provides systems design and integration services.  The Concentrix segment offers a portfolio of end-to-end outsourced services around process optimization, customer engagement strategy and back-office automation to clients in ten identified industry verticals. Founded in 1980, SYNNEX has over 50,000 employees worldwide. Additional information about SYNNEX may be found online at http://www.synnex.com/.

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Statements in this release that are forward-looking, such as the general success of the collaboration, involve known and unknown risks and uncertainties, which may cause the Company's actual results in future periods to be materially different from any future performance that may be suggested in this release. The Company assumes no obligation to update any forward-looking statements contained in this release.

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