University Federal Credit Union is the first financial institution in
Utah to use interactive video technology from NCR
Corporation (NYSE: NCR) to transform its branch. University FCU is
installing two NCR Interactive Tellers – ATM-based technology that not
only lets people talk to a live remote teller but also gives the teller
remote control over the machine to conduct transactions – to create a
new high-tech branch concept on the campus of the University of Utah.
Interactive Teller software was developed by an NCR technology team
based in Draper, Utah.
University FCU also will use NCR Interactive Expert video technology to
connect members with lending experts. Through both of the Interactive
Services solutions, University FCU is transforming the branch from a
transaction hub to a sales and services center of expertise. The new
branch will take up only 1,300 sq. ft., compared to the University FCU
average of 2,500 sq. ft.
“Interactive Services technology from NCR allows us to offer complete
teller services and specialized lending expertise in a smaller
footprint,” said Jack Buttars, President and CEO, University FCU. “This
new technology from NCR helps us maintain a personal touch with our
members, and it’s exciting to know the technology began here in Utah.”
The efficiency and security created through the centralization of
tellers enables financial institutions to transform their branch
locations into more effective service and sales environments.
Interactive Teller lets financial institutions offer access to teller
services during non-traditional banking hours, build new small-footprint
branches, and provide full teller services in areas not served by
branches, all while taking advantage of the advanced features of NCR
ATMs such as intelligent deposit, bill pay and new account and loan
initiation.
“The remote delivery of services through interactive video opens many
opportunities for financial institutions and their members and
customers,” said Jed Taylor, vice president and general manager, NCR
Interactive Services. “With smaller branch footprints, University FCU is
able to get closer to where its members live, work, study and play,
making financial services even more convenient, while keeping costs low.
NCR Interactive Services is an ideal solution for financial institutions
interested in transforming their retail networks.”
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables nearly 550 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.
NCR is headquartered in Duluth, Georgia with approximately 29,000
employees and does business in 180 countries. NCR is a trademark of NCR
Corporation in the United States and other countries. The company
encourages investors to visit its web site which is updated regularly
with financial and other important information about NCR.
Web site: www.ncr.com
Get more banking insights at Banking.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
Copyright Business Wire 2015