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Upland's Tenrox Customer Pariveda Solutions Achieves Top 5 Percent Rating in SPI's 2015 Professional Services Maturity(TM) Benchmark

UPLD | February 24, 2015

AUSTIN, Texas, Feb. 24, 2015 /PRNewswire/ -- Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based Enterprise Work Management applications, today announced that Pariveda Solutions, a customer of Upland's Tenrox Professional Services Automation (PSA) software, has been rated in the top five percent of professional services organizations in Service Performance Insight's (SPI) 2015 Professional Services Maturity™ Benchmark. Pariveda Solutions is a leading technology consulting firm delivering strategic services and technology solutions.

According to SPI's 2015 benchmark, Pariveda is a "Best-of-the-Best" by excelling in all five service performance dimensions – Leadership, Client Relationships, Human Capital Alignment, Service Execution and Finance, and Operations. Pariveda's solutions include custom application development in areas such as cloud computing, business intelligence, mobility, portal and enterprise content management, and customer relationship management.

"We congratulate Pariveda for ranking in the top five percent of SPI's 2015 Professional Services Maturity Benchmark," said Kevin Sequeira, Upland Software's general manager and director of product management for the Tenrox line of business. "It is exciting to see an Upland customer that is successfully leveraging our Tenrox Professional Services Automation software be recognized as one of the best professional services companies."

Pariveda has been a customer of Upland's Tenrox PSA software for over ten years, leveraging Tenrox to help scale and manage its rapidly growing business. With more than 400 users in nine offices across the U.S., Tenrox provides the Pariveda management team with the ability to review and analyze critical business data, including forecasting revenue and managing time, expenses and resources.

The Top 11 firms in SPI's 2015 Professional Services Maturity Benchmark outperformed their peers and the benchmark average with significantly higher profit, larger projects and more satisfied clients:

Best-of-the-Best Professional Services Organizations Comparison

Measurement	Top 11 Firms	All Others Average	Advantage

EBITDA	25.2%	12.2%	106%
Year over year revenue growth	14.4%	9.7%	48%
Average revenue per project	$252K	$185K	36%
Annual revenue per employee	$216K	$163K	32%
Projects delivered on-time	87.7%	77.8%	13%
Reference clients	79.2%	73.4%	8%

"We are honored to be named a Best-of-the-Best services organization," said Kerry Stover, chief operating officer of Pariveda Solutions. "Throughout Pariveda, our employees seek to deliver exceptional services that provide the highest value to our clients. This recognition reflects on how that same focus is brought to all aspects of our business, from developing our people to reach their fullest potential to managing client relationships. Upland's Tenrox is core among systems used to achieve our maximum performance."

SPI, Pariveda and Upland will host a live webinar on April 7, 2015 at 11 a.m. ET to discuss SPI's 2015 benchmark and what made Pariveda one of the "Best-of-the-Best." Register for the webinar at info.tenrox.com/WBN-2015-04-07-SPI-Research-and-Pariveda-Webinar. For a complimentary copy of SPI's 2015 Professional Services Maturity Benchmark, go to info.tenrox.com/WC-2015-SPI-Research-Benchmark.

About Upland Software
Upland (Nasdaq: UPLD) is a leading provider of cloud-based Enterprise Work Management software. Our family of applications connects people through technology, automates the flow of work and brings visibility to all aspects of the organization. With more than 1,200 enterprise customers around the globe, and over 200,000 users, Upland helps teams in IT, marketing, finance, professional services and process excellence run their operations smoothly, adapt to change quickly and achieve better results every day. To learn more, visit www.uplandsoftware.com.

About Tenrox
The Tenrox workflow-driven, cloud application is designed to meet the challenges of managing globally dispersed services organizations and project workforces. It automates project initiation, resource management, time and expense, and reporting and analytics to enable customers to improve the management of billable projects from pipeline to close. The Tenrox application offers configurable cost and billing rules, including chargeback or invoicing, with certified integrations to all major CRM and accounting systems. Organizations worldwide, including Abbot Vascular, Autodesk, Estee Lauder, Eaton, General Electric and JDA Software trust the Tenrox application to meet their requirements in the areas of Professional Services Automation (PSA) and time and expense tracking. Tenrox is part of the Upland Software family of cloud-based Enterprise Work Management applications. For more information, visit www.tenrox.com.

Forward-looking Statements
This press release contains forward-looking statements, which are subject to substantial risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Upland's Tenrox application could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected performance associated with Upland's Tenrox application; anticipated operational and financial benefits from Upland's Tenrox application; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include issues relating to the performance of a third party caused by forces outside of the control of Upland; changes in the economy, technological and competitive factors, and other risks that are described in Upland's Form 10-Q for the quarter ended September 30, 2014, filed with the SEC on December 22, 2014. Additional information will also be set forth in Upland's future quarterly reports on Form 10-Q, annual reports on Form 10-K and other filings that Upland makes with the SEC. Except as required by law, Upland assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.