The Western Union Company (NYSE: WU), a global leader in payment
services, and bpost, the leading postal services operator for Belgium,
announced today the expansion of their long-standing relationship under
a renewed agreement.
Both companies will work together to drive customer-centric innovations
in international money transfer along with services and technologies
that improve convenience, reliability and speed for consumers.
The renewed agreement will seek to extend bank account-based money
transfer solutions including debit card for Western Union®
consumer-to-consumer (C2C) money transfer services, while also
introducing self-service technology-led options to meet evolving
customer needs and enhance convenience.
Western Union will also extend the services offered through existing
bpost post offices and franchised Post Points, co-located in other
retail premises, to an increasing number of Post Points, reaching new
customers and new locations across the country.
Western Union’s Giovanni Angelini, Senior Vice President and General
Manager, European Union, said, “We are strengthening our retail
network across Europe by expanding our footprint as well as introducing
innovative channels and choice. We value our relationship with bpost and
together, we aim to serve our customers, even better.”
Western Union’s Marie-Elise Droga, Regional Vice President for
Western Europe, said “We are delighted to extend our ten-year and
successful relationship with bpost, which combines the best of both our
companies. For our customers’ benefit, we will continue to work together
to deliver a great range of innovative and convenient services,
leveraging the breadth of bpost’s network and their teams’ strong
customer service, with Western Union’s specialist know-how for offering
convenient, reliable and competitive consumer money transfers across the
world.”
“Customers trust us to move their money across more than 200 countries
and territories. In return they are expecting customized treatment,
innovative, accessible solutions and convenience. We are listening to
them and in collaboration with bpost are seeking to enhance our current
services and expand new channels and products,” she said.
Marc Huybrechts, member of bpost’s Executive Committee, said: “We
are delighted to continue a relationship that has been successful for
the past ten years. We will take further initiatives to capture
additional growth opportunities on this market.”
bpost is Western Union’s lead national agent in Belgium, currently
offering inbound and outbound international money as well as domestic
money transfer services from more than 660 post offices and more than
100 Post Points. bpost currently serves more than 4.7 million households
in Belgium, which is also home to a diverse group of global workers and
expatriates from Africa, Turkey and Eastern Europe.
About Western Union:
The Western Union Company (NYSE: WU) is a leader in global payment
services. Together with its Vigo, Orlandi Valuta, Pago Facil and Western
Union Business Solutions branded payment services, Western Union
provides consumers and businesses with fast, reliable and convenient
ways to send and receive money around the world, to send payments and to
purchase money orders. As of December 31, 2014, the Western Union, Vigo
and Orlandi Valuta branded services were offered through a combined
network of over 500,000 agent locations in 200 countries and territories
and over 100,000 ATMs and kiosks. In 2014, The Western Union Company
completed 255 million consumer-to-consumer transactions worldwide,
moving $85 billion of principal between consumers, and 484 million
business payments. For more information, visit www.westernunion.com.
About bpost:
bpost is the leading postal operator in Belgium marketing a wide range
of products and services on mail and related markets. bpost’s core
business is the collection, sorting, transport and delivery of letters
and parcels. Every day bpost staff handles over ten million mail items
and passes by every single letterbox in Belgium.
bpost also develops activities relating to the interaction between
electronic communication and mail. bpost and its subsidiaries provide
solutions in document management, international value added services and
more.
bpost bank , a joint venture of bpost and BNP Paribas Fortis, markets a
range of banking and insurance products.
bpost is listed on Euronext (Brussels). The Belgian state holds 51% of
the capital.
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Copyright Business Wire 2015