Citizens Property Insurance, a Florida not-for-profit Property/Casualty
(P/C) insurer, and Guidewire Software, Inc. (NYSE:GWRE), a provider of
software products to P/C insurers, today announced that Citizens has
successfully deployed Guidewire InsuranceSuite™ as its underwriting,
policy administration, billing, and claims management platform.
Citizens selected and deployed InsuranceSuite as part of an
organization-wide transformation initiative to support the company’s
vision. Citizens wanted to modernize its infrastructure, better manage
its business data, and consolidate multiple claims and policy
administration systems onto a single platform. Citizens is currently
using InsuranceSuite for its personal and commercial lines of business.
The implementation project involved a total of 70 integration points and
was deployed in four phases: claims and policy/billing for Commercial
lines, followed by claims and policy/billing for its Personal lines of
business.
“Guidewire has been the right partner for our business transformation
needs,” said Kelly Booten, Chief of Systems & Operations, Citizens
Property Insurance. “We fully migrated from our previous commercial
systems. It’s been a strong success from an implementation perspective.”
“Working with Guidewire was the right thing for us to do, giving us a
direct link to our technology provider,” said Constance Josef,
Enterprise Program Director, Citizens Property Insurance. “This helped
us immensely in overcoming technical challenges along the way, and kept
us on-time and on-budget over the course of our phased deployments.”
InsuranceSuite is enabling Citizens to:
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Achieve a lower total cost of ownership across its core systems;
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Manage its business on a modern technology platform designed for
enhanced flexibility and upgradeability;
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Develop and execute best practices to deliver high levels of service
to its customers; and
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Improve operational efficiency through automation across underwriting,
policy administration, billing, and claims management processes.
“We have been honored to work with Citizens Property Insurance on their
successful Guidewire InsuranceSuite deployments,” said Mike Polelle,
chief customer officer, Guidewire Software. “We congratulate them on
achieving this milestone in their transformation journey and look
forward to continuing our work together.”
Guidewire InsuranceSuite powers the mission-critical operations of
property/casualty insurers competing in today’s market. The suite was
designed using a modular approach, enabling insurers to select
individual applications -- Guidewire PolicyCenter®, Guidewire
BillingCenter®, and Guidewire ClaimCenter® -- or a pre-integrated set,
driven by their requirements and priorities. InsuranceSuite provides the
flexibility insurers need to deliver insurance the way they want to, by
rapidly delivering better products and service to their policyholders
and agents, while improving underwriting discipline and lowering
operational costs.
About Citizens Property Insurance
In 2002, the Florida Legislature created Citizens Property Insurance
Corporation (Citizens), a not-for-profit alternative insurer, whose
public purpose is to provide insurance to, and serve the needs of,
property owners who cannot find coverage in the private insurance market.
About Guidewire Software
Guidewire builds software products that help Property/Casualty (general)
insurers replace their legacy core systems and transform their business.
Designed to be flexible and scalable, Guidewire products enable insurers
to deliver excellent service, increase market share and lower operating
costs. Guidewire InsuranceSuite™ provides the core systems used by
insurers as operational systems of record. Additional products provide
support for data management, business intelligence, anytime/anywhere
access and guidance and monitoring. More than 180 Property/Casualty
(general) insurers around the world have selected Guidewire. For more
information, please visit www.guidewire.com.
Follow us on twitter: @Guidewire_PandC.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, and Guidewire BillingCenter are registered trademarks of
Guidewire Software, Inc. in the United States and/or other countries.
Copyright Business Wire 2015