Company’s scalable fulfillment solutions increase delivery speed to
Sigma Beauty customers
eBay
Enterprise, an eBay
Inc. company, today announced a partnership with the international
online beauty store Sigma
Beauty to provide fulfillment and freight services. The two
companies have entered into a multi-year deal including fulfillment
operations and shipping within the United States and across the globe.
Founded in 2009 as an online-only retailer, Sigma Beauty opened its
first brick-and-mortar store in 2012 and realized that a partner was
needed to help scale and grow its rapidly expanding brand. Sigma Beauty
turned to eBay Enterprise’s market-leading fulfillment and freight
solutions to significantly improve its order fulfillment capabilities.
With 80 percent of packages now going out the same day, Sigma Beauty is
able to handle more orders, resulting in higher satisfaction for the
customer.
“Having previously managed our fulfillment in-house, it was a major
shift to start working with eBay Enterprise, but it quickly became clear
that it was the right move,” said Tara Vogelgesang, director of
operations at Sigma Beauty. “Our experience with eBay Enterprise has
been fantastic, and their expertise in fulfillment operations has been
great for our business. After a successful launch, we’re looking forward
to the fruitful partnership ahead of us.“
eBay Enterprise was well positioned to meet the needs of Sigma Beauty by
providing inbound and outbound fulfillment services, including branded
and custom packaging for business-to-consumer and wholesale shipments.
The scalability, improved efficiency and global footprint of eBay
Enterprise enables Sigma Beauty to focus on growing their business.
“Using our commerce operations expertise to help rapidly growing brands
like Sigma Beauty succeed in new channels is what drives our business
forward,” said Tom Barone, vice president of North America operations at
eBay Enterprise. “To already see such significant improvements in
efficiency is a testament to a strong and valued partnership right out
of the gate. I’m excited to see our great work continue into the holiday
season.”
About Sigma Beauty
Sigma Beauty was founded in 2009 and quickly grew into a well-known
international online beauty store. In December of 2012, Sigma Beauty
opened its first brick-and-mortar store at the largest mall in the
United States – the Mall of America in Minnesota. With authorized
retailers in more than 225 countries, Sigma Beauty is today a global
company with a marked presence in all continents.
About eBay Enterprise
eBay Enterprise is a leading global provider of retail-optimized
commerce solutions, including the Magento platform, order management,
fulfillment, customer care, and marketing solutions. We enable brands
and retailers of all sizes to deliver consistent omnichannel experiences
across all retail touch points to attract and engage new customers,
convert browsers into loyal buyers, and deliver products with speed and
quality. With unrivaled flexibility and control, our clients are armed
to accelerate sales growth and win with today’s digitally connected
consumer. eBay Enterprise is headquartered in King of Prussia, Pa. and
has offices in Austin, Barcelona, London, Los Angeles, New York, and
Shanghai. eBay Enterprise is an eBay Inc. (Nasdaq: EBAY) company. More
information can be found at www.ebayenterprise.com
and www.magento.com.
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