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North Middlesex Savings Bank Offers Touch ID for Mobile Banking

VYX

Cloud-based technology powered by Digital Insight provides North Middlesex Savings Bank customers faster and secure access to bank accounts

North Middlesex Savings Bank, an independent mutual savings bank, operated by and for the benefit of the Nashoba Valley community and headquartered in Ayer, Mass., is working with Digital Insight, an NCR company, to offer its customers Touch ID functionality with its mobile banking application. Using built-in fingerprint sensor technology, Touch ID allows North Middlesex Savings Bank customers to log in to their mobile banking application without entering traditional login credentials.

“We are always looking to provide innovative products and superior customer service,” said Andrew Witherbee, Vice President, Marketing and Retail Services at North Middlesex Savings Bank. “With the integration of Touch ID functionality into our banking app for iPhone 5s running iOS 8 or higher, iPhone 6 and iPhone 6 Plus, we are helping to simplify and enhance the customer experience while they securely access their accounts through our mobile banking platform.”

Touch ID gives customers the convenience to access their finances in a more simple and secure way. North Middlesex Savings Bank is now offering customers the ability to:

  • Log in to their mobile banking with the same level of access as if they had entered a valid username and password
  • Seamlessly store their fingerprints on their mobile devices
  • Safeguard sensitive financial information as fingerprints are encrypted with a key that is only accessible to the device

“North Middlesex Savings Bank has a long commitment of providing customers with smart and easy banking solutions,” said Jeff Hughes, general manager of Digital Insight and CTO of NCR Financial Services. “The addition of Touch ID to their mobile banking app provides their customers with an innovative and easy way to log in to mobile banking.”

Touch ID is accessed through North Middlesex Savings Bank’s mobile banking app available for download through the App Store.

About North Middlesex Savings Bank

Founded in 1885, North Middlesex Savings Bank is the oldest and strongest mutually-owned savings bank in the Nashoba Valley region. Since its beginning, exceptional customer service has been the hallmark of our success. Today we are seven branches strong, serving customers through banking offices in Ayer, Littleton, Pepperell, Devens, Lunenburg, Shirley and Groton. We believe in smart banking made easy.

About Digital Insight

Digital Insight, an NCR company, helps banks and credit unions achieve their goals and grow by offering innovative online and mobile banking solutions that make it easier for consumers and businesses to manage their money. Our proven banking innovations give financial institutions the flexibility and control to engage more, increase retention and cross-sell effectively.

About NCR Corporation

NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.

NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Web site: www.digitalinsight.com, https://www.nmsb.com
Get more banking insights at Banking.com
Twitter: @Digital_Insight
LinkedIn: www.linkedin.com/company/digital-insight, https://www.linkedin.com/company/north-middlesex-savings-bank

Digital Insight, an NCR company
Heather Almand, 770-349-1217
Heather.almand@digitalinsight.com
or
North Middlesex Savings Bank
Andrew Witherbee, 978-772-3306, ext. 1310
Andrew.Witherbee@nmsb.com



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