RingCentral Connect Platform Demonstrates Growth and Demand Among
Developer Ecosystem
RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business
communication solutions, today announced an expansion of its ecosystem
and new capabilities of the RingCentral Connect™ Platform. Since the end
of Q1 2015, RingCentral has more than tripled the number of registered
developers, and third party applications in production have grown
significantly. In addition, the number of API calls from third-parties
has increased by more than 6X in the past quarter.
“Our vision is to provide an open communications platform that allows
businesses to create seamless and integrated experiences, and set free
new innovations that create tremendous customer value,” said David Lee,
Vice President of Platform Products at RingCentral. “Since we announced
the public beta of the RingCentral Connect Platform earlier this year,
we’ve been happy to see the growth of our platform and the new
innovations integrating RingCentral’s cloud communications capabilities
into third-party business applications.”
New Integrations
Recent partners who have joined the RingCentral Connect Platform include
the following:
-
Apptivo – An award-winning cloud-based suite of business apps that
integrate with RingCentral to enable click-to-dial, inbound screen
pop, and business reports enriched with communication data.
-
Bpm’online – A sales cycle and service management software that is
integrated with RingCentral using their VOIP connector via SIP.
-
Nutshell – A CRM software that uses the RingCentral Softphone APIs for
inbound screen pop and click-to-dial for phone numbers within the
customer app.
-
Connectivity – A leading provider of customer profiles offered to
businesses built an innovative BI solution for RingCentral customers
so they can receive profile information based on phone numbers.
-
TeamSupport – A helpdesk, customer support software that integrates
with the RingCentral Softphone to perform click-to-dial and inbound
screen pop.
-
PCRecruiter – A recruiting management software uses the API for
RingCentral Softphone calls and SMS texts.
-
Sikka – A practice management software, automatically presents
critical and consolidated patient information immediately when a
patient calls.
“We are committed to providing the best practice optimizer software for
over 2.1 million retail health care doctors. The integration with
RingCentral has allowed us to add communication capabilities into our
product so Sikka continues to transform the patient experience, improve
workflow and make communication more consistent across all channels,”
said Vijay Sikka, the CEO and founder of Sikka Software Corporation.
“RingCentral helps us tap into an unprecedented amount of data and
insights, giving Sikka a leg up on competition within our space that
includes dentists, veterinarians, audiologists, optometrists and more.”
“By integrating RingCentral’s cloud business communication solutions
with TeamSupport customer support software, our customers can further
improve workflow efficiency while providing better customer support,”
said Robert Johnson, CEO of TeamSupport. “Our solution provides a wealth
of information and powerful customer insights to business users, and the
integration with RingCentral adds an additional communication channel
for integrated support and improved efficiency, while also providing a
more seamless customer experience.”
Added SDKs and APIs
As part of RingCentral’s continued Platform expansion, the company is
now making available PHP and C# SDKs, addressing significant demand
among customers and developers. These additional SDK languages offer a
refined and expanded set of simplified methods for accessing the
RingCentral Connect Platform. In addition, new API calls have been
added, including the three-legged OAuth API which allows applications to
prompt users to log into RingCentral and grant the application access to
specific resources associated with that account, such as call logs or
recordings. Also, the Call Recording Access API has been added, allowing
customers or partners to retrieve call recordings, and utilize them for
data insights.
To learn more about the RingCentral Connect™ Platform, visit https://developer.ringcentral.com/.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based
business communications solutions. Easier to manage and more flexible
than on-premises communications systems, RingCentral’s cloud solution
meets the needs of modern distributed and mobile workforces. RingCentral
is headquartered in Belmont, Calif. RingCentral, the RingCentral logo
and RingCentral Connect are trademarks of RingCentral, Inc.
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